TAWHEED AHMAD LANGOO
Housekeeping Manager
Srinagar
Summary
I'm Pbics and bics certified and have Appreciated in JCI
Overview
13
13
years of professional experience
7
7
Certifications
4
4
Languages
Work History
HOUSEKEEPING MANAGER
THE WONDER HILLS
PAHALGAM
10.2022 - Current
- Staff Management & Leadership: Hire, train, schedule, and supervise housekeeping staff to ensure daily duties are met efficiently.
- Quality Control & Inspections: Conduct regular inspections of guest rooms and public areas to ensure sanitation standards are met.
- Inventory & Budgeting: Take inventory of cleaning supplies, linens, and equipment; place orders to maintain stock; and manage the department’s budget.
- Operational Coordination: Coordinate with front office and maintenance teams to handle guest requests, room turnover, and maintenance repairs.
- Safety & Compliance: Enforce health and safety regulations, including OSHA and infection control policies, particularly in hospitality or healthcare settings
- Employer: THE WONDER HILLS
HOUSEKEEPING SUPERVISOR
TANZIFCO WLL
12.2017 - 07.2022
- Staff Supervision: Scheduling, training, and evaluating housekeeping staff, including personnel, and cleaners.
- Quality Control & Inspection: Inspecting guest rooms, public areas, and facilities to ensure they meet sanitation and cleanliness standards.
- Inventory Management: Monitoring cleaning supplies and equipment, restocking items, and coordinating repairs.
- Guest Service: Resolving guest complaints, responding to requests promptly, and ensuring a welcoming, clean environment.
- Name of assignment or project ct: New Facility
- Year: 2017- 31 July 2022
- Client: Hamad Medical Corporation
- Main project features: Ambulatory Care Center/Hospital
- Positions held: HOUSEKEEPING SUPERVISOR
- Achievement: Prevent flooding and damage thereby keeping property, staff and patients Nov 2018 Participated in the preparation and successful Joint Commission International Survey of Women’s Wellness Research Center and Ambulatory Care Center on 2018, 2019. Actively cooperates during mobilization period of Ambulatory Care Center on 2018. outstanding performance by housekeeping dept.and keeping ambulitory care centre 2020
- Activities performed: In charge of overall hospitality services. Planning, organizing and directing team members to ensure the highest degree of guest satisfaction. Uphold the highest standards of cleanliness and services. Coordination with the hospital Departments. Organize and conduct training programs for subordinates to improve their Performance. Day to day supervision of staff in line with company Maintain and update database, monthly reports and store requisitions. Handling of special events and VVIP guests. Scheduling of routine deep/detailed cleaning of key areas such as operating theater suites, intensive care units, surgical theaters, isolation in-patient room and kitchen. Scheduling of routine conferences and updating respective departments Supervise work activities of Housekeeping ,laundry,and security , to ensure secured,clean, orderly and Attractive rooms in the hospital. Assign duties, inspect work, and investigate complaints regarding Housekeeping services ,laundry,security and take corrective action. Detailed and general cleaning, handling and control of specific industrial Chemical, machinery handling and maintenance and discipline. Evaluate records to forecast department personnel requirements. Make recommendations to improve service and ensure more efficiency . Report directly Project Manager of the company. Ensure that the Health and Safety at Work Act as defined by the County Council. Complaints regarding staff welfare. Responsible for the cost control of the department. Keeping good customer relationship. Responsible for issuing, receiving, inventory and control . Provide comprehensive reports to Hospitality management. . Coordinating with other departments related to work.
Sales Officer
ICICI Bank LTD
07.2013 - 11.2015
Education
Masters in Business Administration - Marketing & Finance
Punjab Technical University
IndiaSkills
Ensuring high level of attention to detail & professionalism
Smart in appearance, professionally confident, polite & welcoming at all times
Good command of English
Has an exceptional & service standard
Passionate about customer care & offering a first class service to guests
Aware of all relevant security, health & safety issues
Attention for detail and a passion for continuous personal Improvement
Possess a strong organizational skill with a keen eye for detail
Basic Computer Knowledge (Microsoft office)
Software knowledge CRM, Database Management Tracker, Omni flow, Account opening tracker, sales force automation,
Hospital & Hotel Housekeeping Operations
Infection Control & Hygiene Standards
Team Leadership & Staff Supervision
Inventory & Material Management
Quality Assurance & Audits
Waste Management & Environmental Safety
Disaster Management & Emergency Response
Scheduling & Workforce Planning
Certification
Retail Banking Sales Management
Certificate of Appreciation
In recognition of your outstanding dedication, commitment, support and active participation in the Joint Commission International Accreditation Survey Activities, Conducted at Qatar Rehabilitation Institute 24th - 28th April 2019, Doha, Qatar
Affiliations
PBICS,BICS
Certificate of Attendance
- Fire Safety Re - Orientation Training 2019
- Conducted at Hajar Auditorium, Education Center - HGH on 20th June 2019.
- Topics: The HMC Fire Safety Related Plans and Policies | Vital Elements addressed in Fire Safety and Prevention | Effects of Mismanaged Fire | The Principles of Fire Safety| Overview of Fire Risk Assessment | The Concept of Fire Warding, Roles and Responsibilities
Disclaimer
I, the undersigned, certify to the best of my knowledge and belief that this CV correctly describes my qualifications and my experience and that I am NOT part of the team who wrote the terms of reference for this consulting services assignment. I understand that any wilful misstatement described herein may lead to my disqualification or dismissal. Date 12/04/2026 ESignature : Tawheed Ahmad Langoo
Countries of Work Experience
India, Qatar
Timeline
HOUSEKEEPING MANAGER
THE WONDER HILLS
10.2022 - Current
HOUSEKEEPING SUPERVISOR
TANZIFCO WLL
12.2017 - 07.2022
Sales Officer
ICICI Bank LTD
07.2013 - 11.2015
Masters in Business Administration - Marketing & Finance
Punjab Technical University