Tawseef Ahmad
Senior Manager - Inside Sales
Gurgaon
Summary
Accomplished Sales Manager with a proven track record of exceeding revenue targets and leading high-performing teams to success. Leveraging a strategic and data-driven approach, I have consistently developed and executed innovative sales strategies resulting in up to 100% increase in sales volume. Adept at nurturing strong client relationships, I have cultivated a robust network leading to the acquisition of key accounts and partnerships. Known for my exceptional leadership and motivational skills, I have successfully coached and mentored sales teams to deliver exceptional results, fostering a culture of collaboration and accountability. With a deep understanding of market dynamics and a passion for driving business growth, I am committed to driving exceptional sales performance and delivering sustainable business results for your organization.
Forward-thinking Senior Manager adept at managing teams of 80 employees with 4 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
10
10
years of professional experience
1
1
Language
Work History
Senior Manager - Inside Sales
Bookmyforex.com
12.2024 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Evaluated hiring, firing, and promotions requests.
Sales Manager
BookMyForex.com
10.2020 - 11.2024
- Accomplished Sales Manager with a proven track record of exceeding revenue targets, and leading high-performing teams to success.
- Increased profitability by developing pipelines utilizing multiple marketing channels and sales strategies.
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Created strategic sales plans designed to increase sales, customer loyalty, and market awareness.
- Profiled, targeted, and prospected territory within and beyond the existing customer base to expand reach and revenue.
- Monitored sales team performance, and provided training to help reach targets.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Planned and executed promotional in-store events to increase business and sales revenues.
- Created and directed sales training and development courses to enhance team skills and performance.
Sales Team Lead
Bookmyforex.com
10.2018 - 09.2020
- Recruited and trained high-achieving sales teams, aiding company success against profit goals.
- Created and implemented monthly KPI targets, driving team motivation and morale to achieve them.
- Used outstanding interpersonal and relationship-building skills to develop and nurture productive, profitable client relations.
- Updated detailed business and sales records accurately and promptly for reliable reference.
- Demonstrated outstanding networking and marketing skills to build positive company reputation and enhance client appeal.
- Created high-performing, innovative advertising campaigns for maximum client satisfaction and enhanced future business.
- Monitored sales leads and conversions, motivating and incentivising teams to continue increased business.
- Conducted sales tests to trained the Staff about the amendments in the process & product Knowledge. Analyse and Track each teammate's performance by tracking their performance each day and evaluate them by weekly.
- Proactively led and developed high-performing Sales Executives to consistently deliver against annual targets.
Team Developer
Bookmyforex.com
04.2017 - 10.2018
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Distributed individual assignments to team members and monitored progress against production timetables.
- Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
Inside Sales Consultant
Bookmyforex.com
11.2015 - 04.2017
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Manage customer accounts.
- Keep records of customer interactions and transactions.
- Follow up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Contact clients in person and on telephone to obtain feedback about services purchased.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Promoted and up-sold products and services to meet needs of customers.
Education
Master of Arts - Political Science
Kashmir University
01.2019
Bachelor of Arts - Arts
University of Kashmir
Srinagar, JK01.2013
Skills
Complex project negotiations
Timeline
Senior Manager - Inside Sales
Bookmyforex.com
12.2024 - Current
Sales Manager
BookMyForex.com
10.2020 - 11.2024
Sales Team Lead
Bookmyforex.com
10.2018 - 09.2020
Team Developer
Bookmyforex.com
04.2017 - 10.2018
Inside Sales Consultant
Bookmyforex.com
11.2015 - 04.2017
Bachelor of Arts - Arts
University of Kashmir
Master of Arts - Political Science
Kashmir University
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