Taylor Eden
Alexandria
Summary
Dynamic Bartender Shift Manager at The Curve with proven conflict resolution skills and a strong focus on customer satisfaction. Expert in POS system operation and inventory management, consistently promoting a positive work atmosphere. Recognized for enhancing service quality through effective teamwork and upselling strategies, ensuring memorable guest experiences.
Overview
11
11
years of professional experience
Work History
Bartender Shift Manager
The Curve
08.2014 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
Server
Olive Garden
04.2015 - 08.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Core 40
Alexandria Monroe High School
Alexandria06.2012
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Resource referrals
- Self-care techniques
- Relapse prevention
Timeline
Server
Olive Garden
04.2015 - 08.2016
Bartender Shift Manager
The Curve
08.2014 - Current
Core 40
Alexandria Monroe High School
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