Taylor Engelhardt
Fishers
Summary
Management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
16
16
years of professional experience
Work History
Store Manager
Starbucks
04.2024 - Current
- Led daily store operations to optimize customer satisfaction and enhance service quality.
- Developed and implemented visual merchandising strategies to improve product visibility and drive sales.
- Trained and mentored staff on best practices in customer service and inventory management.
- Analyzed sales trends to forecast inventory needs and adjust stock levels accordingly.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Restaurateur
Chipotle
06.2022 - 04.2024
- Assisted the Regional Field Leader in all aspects of our district while maintaining my own store.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, owned my PnL, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring team members on using tools, serving world class food safety and being obsessed with our guests.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Operations Manager
Fedex Ground
09.2021 - 06.2022
- Oversaw day-to-day production activities in accordance with business objectives.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Managed scheduling and task delegation for 50-75 member roster team.
- Built continuous improvement culture that attracted and retained high-performing employees.
- Conducted load audits with increased accuracy following company procedures.
Area Manager/Director of Training
JANES Restaurant Group, LLC
08.2016 - 09.2021
- Delivered feedback to General Managers regarding employee performance and training needs.
- Performed Audits to ensure each location was performing at the set standard of the company.
- Transformed underperforming teams into productive, profitable teams.
- Monitored budget and utilized operational resources.
- Set team and individual KPIs and provided regular, actionable feedback.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Traveled for NRO's and setting a clear and concise training program for the entire staff to ensure a smooth opening.
- Oversaw day-to-day production activities in accordance with business objectives.
- Monitored budget and utilized operational resources.
General Manager
JANES Restaurant Group, LLC
03.2010 - 08.2016
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Education
Bachelors - Business Administration
Western Governors University
Indianapolis, IN05-2027
High School Diploma -
Vista Ridge High School
Leander, TX05.2009
Skills
- Coaching expertise
- Execution of strategic initiatives
- Operations Oversight
- Strategic market planning
Timeline
Store Manager
Starbucks
04.2024 - Current
Restaurateur
Chipotle
06.2022 - 04.2024
Operations Manager
Fedex Ground
09.2021 - 06.2022
Area Manager/Director of Training
JANES Restaurant Group, LLC
08.2016 - 09.2021
General Manager
JANES Restaurant Group, LLC
03.2010 - 08.2016
High School Diploma -
Vista Ridge High School
Bachelors - Business Administration
Western Governors University