Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Taylor Hill

Griffith

Summary

Dynamic and detail-oriented professional with experience at CVS Pharmacy, excelling in customer service and healthcare. Proven ability to maintain accurate medical records and ensure compliance with HIPAA standards. Recognized for strong multitasking skills and initiative, contributing to efficient pharmacy operations, and enhanced patient safety.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technician

CVS Pharmacy
Merrillville
10.2022 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new staff on operational procedures and customer service standards, ensuring consistency across the team.
  • Process transactions at the pharmacy register, ensuring all patient information is verified to comply with HIPAA privacy standards.
  • Accurately fill prescriptions by counting medications, scanning for verification, and labeling prescriptions under pharmacist supervision.
  • Maintain attention to detail and complete all tasks, including prescription filling and customer interactions, in a timely, efficient manner.
  • Assist with inventory management, restocking, and organizing medications to support workflow and ensure patient safety.

Medical Assistant/Receptionist

Green Pediatrics & Family Care
Saint John
04.2021 - 10.2025
  • Checked the patient's insurance, demographic information, and health history to keep the information current.
  • Maintained current, accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Handled patient check-ins, appointment scheduling, and communication. I supported clinic staff by swabbing patients, taking vitals like blood pressure, and preparing exam rooms.
  • Supported medical staff during examinations by preparing instruments and supplies.

Sales Associate

Target
Saint John
08.2017 - 04.2021
  • Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Picked and packed customer orders efficiently as part of the fulfillment team, ensuring accuracy and timely shipping.
  • Assisted with inventory counts, restocking, and product rotation.

Education

Griffith Junior/Senior High School
Griffith, IN
05-2019

Indiana University, Northwest
Gary, IN

Skills

  • Prescription filling
  • Inventory management
  • Customer service
  • Medical recordkeeping
  • Patient scheduling
  • Employee training
  • Time management
  • Problem solving
  • Time management
  • Medical receptionist experience

Certification

  • Licensed Technician
  • APHA Vaccine Certification
  • Red Cross CPR Trained

Timeline

Technician

CVS Pharmacy
10.2022 - Current

Medical Assistant/Receptionist

Green Pediatrics & Family Care
04.2021 - 10.2025

Sales Associate

Target
08.2017 - 04.2021

Griffith Junior/Senior High School

Indiana University, Northwest

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Taylor Hill