Summary
Overview
Work History
Education
Skills
Timeline
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TAYLOR NORRIS

Noblesville

Summary

Dynamic professional with a strong work ethic and a commitment to high-quality client service, honed at PNC Bank. Proven expertise in cash handling and transaction processing accuracy, complemented by exceptional relationship-building skills. Successfully led teams to enhance productivity and customer satisfaction, driving operational efficiency and fostering a culture of excellence.


Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.


Knowledgeable with solid background as Teller, known for efficient transaction processing and excellent customer service. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environment. Demonstrated proficiency in cash handling and banking software, with strong attention to detail and communication skills.

Overview

14
14
years of professional experience

Work History

Teller

PNC Bank
09.2023 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Manager

Cj's Stop N Go
06.2014 - 09.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Supervisor

The Painting Edge
04.2011 - 04.2014
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Education

GED -

Hoosier Youth Challenge Academy
Knightstown, IN

Skills

  • High-quality client service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Cash handling and management
  • Transaction processing accuracy
  • Relationship building and management
  • Efficient cash reconciliation
  • Compliance, banking laws, and regulations

Timeline

Teller

PNC Bank
09.2023 - Current

Manager

Cj's Stop N Go
06.2014 - 09.2023

Supervisor

The Painting Edge
04.2011 - 04.2014

GED -

Hoosier Youth Challenge Academy

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TAYLOR NORRIS