Performance-oriented Sales Leader offering exceptional client relations skills with a priority of educating and advocating for all clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
Legence Bank
10.2023 - Current
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Increased customer satisfaction levels by providing clear explanations of underwriting decisions and addressing concerns promptly.
Developed strong working relationships with industry partners to facilitate seamless transactions for clients.
Agent and Growth Manager
Indiana Farm Bureau Insurance
01.2023 - 10.2023
Built relationships with customers and community to establish long-term business growth.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Resource and Communications Coordinator
The Isaiah 1:17 Project
03.2022 - 10.2022
Education
Bachelor of Arts -
Columbia College Chicago
Chicago, IL
05.2021
Skills
Networking and relationship building
Promotions and Marketing Strategies
Advocacy communication
Strong time management
Excellent interpersonal skills
Professional Networking
Contract Review and Analysis
Client Account Management
Billing Systems and Software
Project Management
Certification
Property and Casualty Insurance License
Life and Health Insurance License
Affiliations
Evansville Regional Economic Partnership - Ambassador - current
Global Financial Crimes & Compliance Investigator - Special Teams Investigations at Bank of America / Merrill LynchGlobal Financial Crimes & Compliance Investigator - Special Teams Investigations at Bank of America / Merrill Lynch