T D DISHY MOL
ERNAKULAM
Summary
Results-driven healthcare professional with expertise in complaint resolution, team collaboration, and service quality improvement. Managed financial accounts, ensuring accuracy and optimising cash flow. Strong skills in client relationship management and team leadership, enhancing operations through industry knowledge. Seeking to leverage skills in a role that supports organisational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RAJAGIRI HOSPITAL , ALDUN
DISCKSON JOSE
KOCHI, INDIA
06.2023 - Current
- Collaborated with team members to meet and exceed target results.
- Managed customer complaints through calm, clear communication and effective problem-solving.
- Achieved service time and quality targets.
- Engaged with customers to identify needs and enhance service delivery.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Developed team communications and information for meetings.
- Developed excellent working knowledge of industry trends and improvements in processes.
AGAPPE DIAGNOSTIC LTD
RIJO
KOCHI, INDIA
10.2022 - 04.2023
- Managed accounts payable and receivable, ensuring timely invoice settlement and optimising cash flow.
- Posted journal and ledger entries, prepared financial statements and reports, and closed books to maintain financial integrity.
- Managed financial accounts, reconciled bank statements, and monitored cash flow to ensure accurate financial records.
Education
MASTER OF COMMERCE - INTERNATIONAL FINANCE
M.COM- INTERNATIONAL FINANCE
IGNOU UNIVERSITY01-2020
CERTIFIED MANAGEMNET ACCOUNTS
CMA (US)
VIDYARUPA MANAGEMENT STUDIES ,ERNAKULAM01-2019
BACHELOR OF COMMERCE - FINANCE & TAXATION
B.COM - FINANCE & TAXATION
CHINMAYA COLLEGE, TRIPUNITHURA01-2018
Skills
- Client management
- Service quality improvement
- Complaint resolution
- Team collaboration
- Team building
- Leadership motivation
Languages
English
Proficient
C2
Malayalam
Proficient
C2
Certification
- IMA DATA ANALYTICS & VISUALISATION FUNDAMENTALS
- STATEMENT OF CASH FLOW TUTORIALS
Achievements
- BEST PERFORMER EMPLOYEE OF THE MONTH - RAJAGIRI HOSPITAL, ALDUN
Hobbies and interests
- MUSIC
- TREKKING
- COOKING
- TRAVELLING
Timeline
RAJAGIRI HOSPITAL , ALDUN
DISCKSON JOSE
06.2023 - Current
AGAPPE DIAGNOSTIC LTD
RIJO
10.2022 - 04.2023
MASTER OF COMMERCE - INTERNATIONAL FINANCE
M.COM- INTERNATIONAL FINANCE
CERTIFIED MANAGEMNET ACCOUNTS
CMA (US)
BACHELOR OF COMMERCE - FINANCE & TAXATION
B.COM - FINANCE & TAXATION