Friendly and organized with positive attitude and exceptional communication abilities. Possesses understanding of office software and clerical tasks, including managing appointments and handling inquiries. Committed to enhancing office efficiency and providing outstanding customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Teacher
Pathways Learning Academy
08.2024 - 02.2025
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Dispatcher Office Assistant
Reveles Auto Service
11.2023 - 07.2024
Directed dispatching, routing, and tracking of [Number]
Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
Customer Service Officer
Shein Logistics
10.2022 - 10.2023
Assisted call-in customers with questions and orders.
Completed data entry to record call notes, suggestions and questions.
Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
Responded to customer requests for products, services, and company information.
Team Lead
Shein
02.2022 - 09.2022
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
Strengthened cross-functional collaboration by working closely with other departments to fulfill orders accurately and efficiently.
Warehouse Associate
GEODIS
12.2020 - 01.2022
Packed items into appropriate containers for shipment.
Transported inventory items to appropriate locations.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Counted supplies in stock room and posted totals to inventory records using RF scanner.
Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
Education
GED -
Ben Davis High School
1200 N Girls School Rd Indianapolis IN 46214
06-2018
Skills
Classroom management
Safety awareness
Parent-teacher communication
Data entry
Problem resolution
Payment processing
Scheduling
Appointment scheduling
Certification
Infant/Toddler Care Credential – Zero to Three or other recognized institutions.
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Lead Teacher
Pathways Learning Academy
08.2024 - 02.2025
Dispatcher Office Assistant
Reveles Auto Service
11.2023 - 07.2024
Customer Service Officer
Shein Logistics
10.2022 - 10.2023
Team Lead
Shein
02.2022 - 09.2022
Warehouse Associate
GEODIS
12.2020 - 01.2022
GED -
Ben Davis High School
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