Teen Mariya Roy
Summary
Results-oriented professional with a strong background in project coordination and process improvement. Skilled in driving initiatives that streamline operations and enhance productivity. Successfully managed various roles including accounts management, market analysis, marketing, sales, HR, operations, and administration. Dedicated to effectively directing business operations and fostering teamwork. Proven ability to adapt to evolving project needs while focusing on achieving objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Coordinator
Wissen Infotech Private Limited
03.2022 - Current
- Operating as the lead point of contract for all customer account management matters
- Ensured resources are on-boarded on the client company in the best way possible and are able to use the tools efficiently
- Involved in identifying ongoing training needs and gaps for the resources.
- Managed client & resources expectations.
- Own resources & client concerns, technical issues and support requests from on-boarding to off-boarding.
- Assisting for on boarding and off boarding of resources to the HR and Finance department.
- Building & maintaining strong long-lasting client relationships.
- Ensure the timely and successful delivery of our solutions according to client needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to the departmental heads of Wissen.
- Assist with challenging client requests or issue escalations as needed.
- Working very closely with MSP teams.
- Involved in SOW, WO, cost analysis other document creations.
- Analyzed project requirements to create detailed task lists.
- Oversaw project logistics, resulting in streamlined workflows and enhanced team collaboration.
- Developed comprehensive project documentation with clear guidelines for team members.
- Coordinated project timelines by organizing meetings and updating schedules.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Executive Secretary
Quarks Engineering Pvt. Ltd.
05.2021 - 02.2022
- Scheduled event, created and maintained the office calendar for the CEO
- Maintain executive's agenda and assist in planning appointment, board meeting, conference etc
- Attend meetings and keep minutes
- Receive and screen phone calls and redirect them when appropriate to the CEO
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible and providing those to CEO if needed
- Conduct research and prepare presentations or reports as assigned
- Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges
- Communicated strategic planning results and reports to the CEO, and addressed any issues that needed tending to
International Operations Associate
Fortune Group International
04.2019 - 04.2021
- Liaison with international and domestic companies including client & vendor
- Team building and providing adequate training to the subordinates
- Market Analysis for selling the products
- Strategy formulation
- ERP and CRM maintenance
- Organize and manage client meetings
- Assisting for submitting the tenders
- Managing of vendors, suppliers and Issuing RFQs, PO for purchase
- Preparations of Quotations & Invoices
- Identified and maximized sales opportunities, and increased customer retention rates
- Settled any customer disputes in a professional and pleasant manner
Education
BBA -
Santhigiri College of Computer sciences
Thodupuzha, Kerala03.2019
HSE - Biology
St. Mary's Higher Secondary School
Thodupuzha, Kerala03.2016
SSLC -
St. Mary's Higher Secondary School
Thodupuzha, Kerala03.2014
Skills
- Initiative and Problem-solving Abilities
- Interpersonal Communication Skills
- Leadership and Teamwork
- Ability to Multitask
- Microsoft Excel,Word, Powerpoint
- ERP & CRM, Good Day,ClickUp, Effitrac, Zoho
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Team coordination
- Documentation management
- Project management
Accomplishments
Best Employee of the month Award of Wissen Infotech- March 2023.
Languages
English
Malayalam
Tamil
Hindi
Personal Information
- Date of Birth: 08/05/98
- Nationality: Indian
Certification
- Get Started With Tableau-
Coursera Issued Jun 2023 Credential ID NR43WM3AM7G6
- Google Project Management -
Coursera Issued Apr 2023 Credential ID YA8FC7KNXVR3
- Google Project Management-
Coursera Issued Apr 2023Credential ID JEHAVDTZ5N96
- Google Project Management-
Coursera Issued Apr 2023 Credential ID KAP7P7387A4H
- Google Sustainability Project Manager -
Coursera Issued Apr 2023 Credential ID YYQTGD7BB5AM
- Capstone: Applying Project Management in the Real World-
Coursera Issued Mar 2023 Credential ID V5W5L4YPTAER
- Diploma - Project Management in Practice-
Alison Issued Mar 2023Credential ID 1923-29125176
- How to Generate Actionable Business Ideas-
Alison Issued Mar 2023 Credential ID 1908-29125176
- Project Planning: Putting It All Together-
Coursera Issued Mar 2023 Credential ID AC9XZXRLFYQG
- Business Analysis & Process Management-
Coursera Issued Feb 2023 Credential ID X6SCCVXGGL43
- Create Charts and Dashboards Using Microsoft Excel -
Coursera Issued Feb 2023 Credential ID SBYFPY3T765G
- Create a Financial Statement using Microsoft Excel-
Coursera Issued Feb 2023 Credential ID WKBGENURJ9KU
- Create a Project Charter with Google Docs-
Coursera Issued Feb 2023 Credential ID W2TQZ7LACEDF
- Create a Project Management Tracker using Microsoft Excel-
Coursera Issued Feb 2023 Credential ID RMHXFEVCZ2Q8
- Designing and Formatting a Presentation in PowerPoint-
Coursera Issued Feb 2023 Credential ID 7NX4RM3SCG95
- Finding, Sorting, & Filtering Data in Microsoft Excel-
Coursera Issued Feb 2023 Credential ID S4CDJPVFMHAU
- Getting Started in Google Analytics-
Coursera Issued Feb 2023 Credential ID 52LMAPV9LP76
- How To Visualize Your Data Using Microsoft Powerpoint
Coursera Issued Feb 2023 Credential ID ZWDY6H2NLHZH
- Introduction to Data Analysis using Microsoft Excel
Coursera Issued Feb 2023 Credential ID K3RZHHPYXZJR
- Introduction to Microsoft Excel
Coursera Issued Feb 2023 Credential ID KU9ZKNKS7XKD
- Investment Risk Management-
Coursera Issued Feb 2023 Credential ID LZR5SUGC34WV
- Project Management in Practice - Planning, Scheduling and Resource Management -
Alison Issued Feb 2023 Credential ID 1919-29125176
Co-ordination Events, Building relationship, Procurement
Whenever I travel, I usually enjoy smiling and saying hello to strangers. I would also love to organize, plan, and carry out various activities and events for my circle. I've found that doing the required research before making a purchase has always resulted in positive reviews.
Timeline
Project Coordinator
Wissen Infotech Private Limited
03.2022 - Current
Executive Secretary
Quarks Engineering Pvt. Ltd.
05.2021 - 02.2022
International Operations Associate
Fortune Group International
04.2019 - 04.2021
HSE - Biology
St. Mary's Higher Secondary School
SSLC -
St. Mary's Higher Secondary School
- Get Started With Tableau-
Coursera Issued Jun 2023 Credential ID NR43WM3AM7G6
- Google Project Management -
Coursera Issued Apr 2023 Credential ID YA8FC7KNXVR3
- Google Project Management-
Coursera Issued Apr 2023Credential ID JEHAVDTZ5N96
- Google Project Management-
Coursera Issued Apr 2023 Credential ID KAP7P7387A4H
- Google Sustainability Project Manager -
Coursera Issued Apr 2023 Credential ID YYQTGD7BB5AM
- Capstone: Applying Project Management in the Real World-
Coursera Issued Mar 2023 Credential ID V5W5L4YPTAER
- Diploma - Project Management in Practice-
Alison Issued Mar 2023Credential ID 1923-29125176
- How to Generate Actionable Business Ideas-
Alison Issued Mar 2023 Credential ID 1908-29125176
- Project Planning: Putting It All Together-
Coursera Issued Mar 2023 Credential ID AC9XZXRLFYQG
- Business Analysis & Process Management-
Coursera Issued Feb 2023 Credential ID X6SCCVXGGL43
- Create Charts and Dashboards Using Microsoft Excel -
Coursera Issued Feb 2023 Credential ID SBYFPY3T765G
- Create a Financial Statement using Microsoft Excel-
Coursera Issued Feb 2023 Credential ID WKBGENURJ9KU
- Create a Project Charter with Google Docs-
Coursera Issued Feb 2023 Credential ID W2TQZ7LACEDF
- Create a Project Management Tracker using Microsoft Excel-
Coursera Issued Feb 2023 Credential ID RMHXFEVCZ2Q8
- Designing and Formatting a Presentation in PowerPoint-
Coursera Issued Feb 2023 Credential ID 7NX4RM3SCG95
- Finding, Sorting, & Filtering Data in Microsoft Excel-
Coursera Issued Feb 2023 Credential ID S4CDJPVFMHAU
- Getting Started in Google Analytics-
Coursera Issued Feb 2023 Credential ID 52LMAPV9LP76
- How To Visualize Your Data Using Microsoft Powerpoint
Coursera Issued Feb 2023 Credential ID ZWDY6H2NLHZH
- Introduction to Data Analysis using Microsoft Excel
Coursera Issued Feb 2023 Credential ID K3RZHHPYXZJR
- Introduction to Microsoft Excel
Coursera Issued Feb 2023 Credential ID KU9ZKNKS7XKD
- Investment Risk Management-
Coursera Issued Feb 2023 Credential ID LZR5SUGC34WV
- Project Management in Practice - Planning, Scheduling and Resource Management -
Alison Issued Feb 2023 Credential ID 1919-29125176
BBA -
Santhigiri College of Computer sciences
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