TEHSIN MALIK
Vadodara
Summary
Dynamic Billing Specialist with a proven track record at Sterling Hospital, excelling in accurate patient billing and collections. Skilled in data analysis and effective communication, I enhance operational efficiency and foster team motivation. Proficient in SAP and financial management, I consistently drive results and improve patient satisfaction.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Sterling Hospital
Vadodara
2026.02 - Current
- Reviewed patient accounts for outstanding balances and initiated collection actions.
- Processed patient billing information and ensured accuracy in records.
- Communicated with patients regarding their bills and payment options clearly.
- Maintained detailed documentation of payment plans and adjustments for patients.
- Analyzed billing data to identify trends and improve operational efficiency.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds.
- Maintained accurate records of collections, adjustments and denials in the system.
- Monitored accounts receivable activity to ensure timely payment of invoices.
Sr.officer- OP Billing
Aadicura Superspeciality Hospital (VADODARA)
2023.11 - Current
- Entering patient information into billing software
- Filing and organizing patient records
- Generating monthly financial reports
- Generate statements and bills for patients
- Review medical codes for accuracy
- Communicate with patients, doctors, and insurance companies
- Kept informed of all changes in the rules and regulations of insurance carriers and regularly update the Team Leader.
Store manager (Operations)
Reliance Retail Ltd.(VADODARA)
2018.03 - 2023.04
- To Manage the day-to-day activities of the store and team , To attend review with cluster manager for compliances including store ambience merchandising and grooming of staff
- To Empower team members with skills to improve their confidence, product knowledge, and communication skills
- To manage Store Inventory, FIFO - First in First Out based
- To minimize EOL - End of Line Stock
- To track record of team motivation and positive sales results
- To manage people, logistic, Inventory and channel
- To do market development activities and product promotions
- To ensure best customer care and services
- To ensure the physical cash and inventory match with the SAP system
Store Incharge (Medical equipment)
VINS Hospital. (VADODARA)
2017.01 - 2018.02
- Receive and inspect all incoming materials, compare information on packing slip with purchase order to verify accuracy of shipment, inspect shipment for damages or defects, record discrepancies or damages in shipments and reconcile with purchase orders
- Deliver received and inspected materials, supplies (Pharma, Medical and others), and equipment to the user's section as requested
- Ensure that all equipment / items have been properly labelled and inspected
- To Issue items to various sections through automatic replenishment system or on store issue voucher and obtain authorized signatures for accepted items
- To Prepare reports that cover all Store activities for the Direct Manager, as requested.
Education
Bachelor of Commerce -
M.S.University
2018-01
Higher Secondary -
2015-01
Secondary Education -
2013-01
Skills
- Excellent communication
- Accounting skills
- Ability to motivate staff to succeed in sales
- Ability to set realistic goals and identify target areas for growth
- Ability to analyse data and present findings
- Team handling
- Understanding of financial products
- Hands on SAP (Material Management, Customer Management, DSS- Decision Support System - MS Office (Word - Excel - PowerPoint - Outlook) and web surfing
- Verbal communication
Languages
- Hindi
- English
- Gujarati
Timeline
Billing Specialist
Sterling Hospital
2026.02 - Current
Sr.officer- OP Billing
Aadicura Superspeciality Hospital (VADODARA)
2023.11 - Current
Store manager (Operations)
Reliance Retail Ltd.(VADODARA)
2018.03 - 2023.04
Store Incharge (Medical equipment)
VINS Hospital. (VADODARA)
2017.01 - 2018.02
Bachelor of Commerce -
M.S.University