Tej Parshad
Branch Manager at Hdfc Bank
Mumbai,MH
Summary
Skilled Senior Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Branch Manager
HDFC Bank
Mumbai
08.2022 - Current
- Currently working with UBS on Data Analytics project and managing data processing control.
- Managing end user tickets,their requirements,issues, request to make it more compliant for end user stakeholders.
- Regular progressive meeting is conducted to check and understand overall progress.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Monitored project progress, identified risks and took corrective action as needed.
- Analyzed project performance data to identify areas of improvement.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Senior Manager
IDFC BANK
Chandigarh
04.2021 - 06.2022
- Strategy and Transformation Team Management as PMO/PM
- Improve the efficiency of PMO Processes
- End to end delivery of projects including IT Transformation related initiatives within the Banking Industry
- Facilitating daily scrum, sprint planning, sprint demo and retrospective meetings
- Planning and estimation for software development projects
- Ensuring correct use of scrum process, tracking and removing impediments
- Functional and Technical understanding of Banking Domain and leading large initiatives within the Bank
- Managing multi-location, multi-internal and external Vendors, distributed Teams including task allocation, monitoring, effective communication
- Financial Management (Planning, Forecasting, Accrual, Billing & Invoicing)
- Establishing efficient and effective financial management (end-to-end) of a variety of concurrent projects/programs
- Participate in planning, estimating, budgeting, and financing, funding, managing, and controlling costs so that
- The project can be completed within the approved budget
- Act as financial advisor to Program/Project Mgrs
- As well as Leadership team and keep them abreast of potential risks to program/projects in terms of cost planning as a result of scope/milestone changes, resource deployment.
- Serve as Point of Contact (POC) and communicate project financial status highlighting problems and suggesting remedial actions.
- Identify metrics to measure project success and ensures that these are properly captured and reported for each project/program
- Develop and maintains ongoing metrics to ensure that expected benefits from projects are being operationally.
- Support, interpret, analyze and report out the portfolio investment and governance decisions - including budgets, forecasts and other financial information - and associated risks for a periodic and robust reporting
- Framework of IT Programs & Projects # Vendor Management Support:
- Assist Program/Project Mgrs
- In administrative functions and the development of robust procedural proficiency in and around overall Vendor Engagement & Onboarding processes
- Coordinate on overall Global Procurement procedures & requirements and provide administrative assistance on vendor engagement related activities, as and when required
- Periodic review, monitor & report out of vendor concentration, vendor spend to managers and leadership team # Resource Allocation & Team Management Support:
- Provide administrative and functional support to Program/Project/Resource Mgrs
- On the overall resource allocation & management process, as needed
- Interface with project team members, resource managers and vendor consultants to support ongoing project resource capacity demand planning, utilization
- As well as periodic review and monitor of its subsequent impact on the overall Program/Project Cost Plan # Project/Program Admin & Governance Support
- Provide administrative and functional support to activities of the performing organization that determine quality, and responsibilities so that the project will satisfy the needs for which it was undertaken
- Workout with key Stakeholders for Strategic and Transformation Team Management
Manager
INDUSIND Bank
Chandigarh, Mohali
09.2016 - 01.2021
- Responsibilities
- Managing Revenue Growth Development Lifecycle
- Workout with key Stakeholders for Revenue Growth penetration
- Effective use of digital channels for Revenue penetration and publishing Dashboards
- Business analysis with MIS reports and audit reports
- Training Branch Staff to achieve their Goal like Profitability, Priority Sector lending etc
- Responsible for generating revenue through the team, addition of customers to the bank
- Expansion of sales network, market penetration, coverage & merchandising
- Customer satisfaction, after sales service & constant feedback on product
- Dealing with high profile HNI Customers.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Senior Analyst
Eclerx Services Ltd
Mumbai
06.2011 - 03.2016
- Roles and Responsibilities
- Managing the workflow in the unit and accomplishing the set goals and targets for the unit yearly
- Working with my team of technical staff and other internal colleagues to meet customer needs
- Managing and fixing the issue related to cable services and Internet over the phone through troubleshoot
- Responsible for managing multiple middle office and regulatory support processes
- Developing sales goals for the team and ensuring they are met
- Handling the team and maintaining coordination amongst them
- Negotiations about business deals and bulk orders so as to ensure clients are sustained for a long run
- Enhances organization reputation by meeting the needs of the clients and hence providing maximum customer satisfaction
- To work as a middle man between the higher management and the workers so as to maintain coordination and a healthy environment in the workplace.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
Education
MBA - Marketing and International Business
Panjab University
B.A - undefined
Panjab University
10+2 -
Government Model senior secondary school
10th Standard - undefined
Government Model Senior Secondary school
Skills
Project planning and development
Advanced problem solving
Project Management
Team Bonding
Budgeting
Change Control Processes
Project estimation and bidding
Contract Management
Performance Evaluations
Technical Support
Certification
Certified scrum master from scrum alliance
Accomplishments
- Supervised team of 6 staff members.
- Collaborated with team of 6 in the development of DP01- Data Processing
- Documented and resolved bugs which led to positive outlook.
- Appreciation mail recieved from senior management for managing & delivering as expected by Swiss bank.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified scrum master from scrum alliance
02-2023
Branch Manager
HDFC Bank
08.2022 - Current
Senior Manager
IDFC BANK
04.2021 - 06.2022
Manager
INDUSIND Bank
09.2016 - 01.2021
Senior Analyst
Eclerx Services Ltd
06.2011 - 03.2016
MBA - Marketing and International Business
Panjab University
B.A - undefined
Panjab University
10+2 -
Government Model senior secondary school
10th Standard - undefined
Government Model Senior Secondary school