Dontha Venkata Sai Teja
Hyderabad
Summary
Results-driven MBA graduate with international experience in business operations and stakeholder communication. Proven track record in supporting operational processes, monitoring performance, and driving process improvements in fast-paced environments. Former assistant manager at Boylesports, specializing in business execution, customer operations, and performance reporting. Strong analytical and problem-solving skills, with a focus on operational excellence and collaboration across teams.
Overview
1
1
year of professional experience
Work History
Assistant Manager
boylesports
Lucan
05.2025 - 05.2026
- Accelerated customer acquisition initiatives by securing 13 new active customer accounts within one month, contributing to about 62% of total campaign acquisitions.
- Supervised daily business operations within regulated high-volume customer environment, maintaining operational efficiency and service excellence.
- Executed operational coordination and performance monitoring to ensure alignment with business objectives and compliance standards.
- Collaborated cross-functionally with management and team members to resolve operational challenges and improve customer engagement processes.
- Oversaw operational reports, transaction records, and performance data to enhance business analysis and inform decision-making.
- Supported process enhancements that streamlined workflow and improved customer management.
- Elevated team performance through strategic coordination of customer management efforts while maintaining operational compliance.
Education
MBA - Marketing
Dublin Business School
Dublin, Ireland01.2026
Bachelor of Technology - Computer Science & Engineering
St. Martin's Engineering College
Hyderabad, India01.2024
Skills
- Business operations management
- Operational support and planning
- Performance monitoring and reporting
- Process improvement and coordination
- Data handling and analysis
- Stakeholder communication and engagement
- Cross-functional collaboration
- Team collaboration and time management
- Analytical thinking and problem solving
- Strategic communication
Accomplishments
- Awarded a performance-based bonus for outstanding customer acquisition performance.
- International work experience in multicultural and customer-focused business environments.
- Demonstrated ability to manage operational responsibilities in fast-paced environments.
Languages
- English
- Hindi
- Telugu
Projects
- Research Dissertation - Micro vs Macro Influencers: What Drives Better Consumer Trust and Conversion?, Conducted analytical research on consumer behaviour, engagement, and conversion trends., Evaluated customer trust factors and purchasing decision patterns through structured market analysis., Presented strategic insights and recommendations based on research findings.
- L'Oréal Dermatological Skincare Consumer Segmentation & Marketing Strategy Analysis, Conducted consumer segmentation and market research analysis., Analyzed customer targeting strategies and market positioning approaches., Developed recommendations focused on branding, customer engagement, and strategic growth opportunities.
Languages
English
Advanced (C1)
C1
Telugu
Native
Native
Hindi
Advanced (C1)
C1
Timeline
Assistant Manager
boylesports
05.2025 - 05.2026
MBA - Marketing
Dublin Business School
Bachelor of Technology - Computer Science & Engineering
St. Martin's Engineering College