Teja Cherkula Vijay
Bangalore
Summary
I’m a seasoned business analyst with 11.5 years of experience in IT, including more than 7 years as a business analyst, product owner, and techno-functional consultant. I specialize in e-commerce (B2B & B2C), financial services and supply chain & logistics industries, with expertise in leading discovery workshops, translating complex business needs, and overseeing full project/product lifecycles as a Business Analyst. I excel in managing data-heavy projects through my data analysis skills and handling enhancements/requirements pertaining to Business Intelligence and data visualization, while ensuring successful project outcomes through cross-functional collaboration. With strong client relationships, analytical skills, and a focus on innovation, I’m well-equipped to contribute to your team’s success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Business Analyst
Nagarro
Bangalore
05.2023 - 09.2024
- Spearheaded the discovery and implementation of comprehensive solution for a global leader in the field of cosmetics and skincare, a B2C Ecommerce company, to be specific, as a Lead Business Analyst
- Led a pivotal role in the business discovery workshops with the business stakeholders, onsite, to gather and elicit requirements by orchestrating a collaborative environment to understand and align business goals.
- Directed the implementation of a solution featuring AI/ML-powered forecasting models with a user-friendly UI through a high-end web application, enabling seamless download of intuitive reports for demand planners.
- Provided valuable insights pertaining to the design of intuitive dashboards, to enhance the user experience for demand planners and business planners
- Coordinated UAT sessions with stakeholders to ensure AI/ML-powered forecasting models for the e-commerce business to meet business needs and user expectations, managing issue resolution and prioritizing changes for high-quality releases
- Collaborated with QA teams to develop comprehensive UAT test cases, performed end to end business acceptance testing, ensuring thorough coverage of functionalities and scenarios, followed by post-UAT reviews for continuous product improvement
- Initiated and led regular product reviews with cross-functional teams, gathering feedback to prioritize feature enhancements based on business impact, and championing a data-driven approach to optimize product performance
- Played a pivotal role in securing new clients by actively driving the presales process, conducting product demonstrations, securing new clients and addressing client inquiries to build confidence in the capabilities and advantages of the in-house AI based chatbot solution
- Crafted compelling pitches and presentations for an in-house AI-based chatbot solution, effectively communicating the unique value proposition and benefits to prospective clients
- A global leader in the field of cosmetics and skincare, a B2C Ecommerce company
Senior Business Analyst
KPMG Global Services
Bangalore
11.2021 - 05.2023
- Collaborated with the Product Owner, Development Lead, and Project Manager as a Senior Business Analyst to enhance financial management systems for the KPMG US Partner firm, leveraging insights from industry benchmarking to optimize system performance and drive strategic decision-making
- Proactively managed relationships with business stakeholders to identify and recommend system enhancements, ensuring alignment with business goals.
- Conducted comprehensive analysis of current and future state processes and workflows, employing robust benchmarking methodologies to evaluate performance against proprietary data, which includes data from over 3,000 private companies, enhancing the accuracy of our insights
- Translated stakeholder and business requirements into over five tangible deliverables, including scope planning documents, functional requirements (using a requirements traceability matrix), non-functional requirements, use cases, and user stories, ensuring clarity and traceability throughout the project lifecycle
- Collaborated with the Project Manager to maintain project budgets, track financial performance, and document milestones, contributing to successful project delivery and informed financial decisions based on comparative metrics
- Simplified complex processes related to ETL Framework and Data Management improvement projects, enhancing data integrity and accessibility for better decision-making in line with industry benchmarks
- Led a cross-functional team of 15 members across two locations (USA and India), facilitating collaboration among entry-level analysts to directors, and engaging with business, development teams, operations, and marketing to enhance financial management systems
- Supported Scrum Masters during Program Increment Planning Sessions, ensuring that project objectives were met while fostering an agile environment and enhancing operational performance metrics
- A global leader in financial services providing financial and strategic advisory
Digital Business Analyst (SAP Hybris)
Accenture
Bangalore
05.2017 - 11.2021
- Worked as a business analyst to aid in the implementation and Global Rollout of an eCommerce Solution running on the platform SAP Hybris as a Business Analyst for an eCommerce giant in the field of Nutrition, Health and Sustainable living, based out of Netherlands
- Part of a team of business analysts and tracks requirement deliverables, organizes and defines project plans related to requirement activities, and communicates requirement status to project leadership
- Collaborated with cross-functional team, including developers, technical architects and services, to propose system solutions
- Assisted UI and UX designers with insights pertaining to User Interface and Experience Design
- Primary functional liaison throughout the Agile cycle with the technology team
- Worked with Agile/SCRUM, writing user stories and following the development process through user story acceptance
- Well versed with Atlassian Tools like Jira and Confluence, for drafting and publishing functional designs based on the Business Requirements, to create user stories and to supervise defect management along with Testing Team
- A global professional services company providing solutions in e-commerce, health, nutrition, and sustainable living
QA Team Lead
Accenture
Bangalore
12.2015 - 05.2017
- Played a pivotal role as a test lead for a team that provides IT Solutions to the Client, based out of Netherlands, with B2B Ecommerce business surrounding Health, Nutrition and Sustainable Living
- Served as the Lead Stakeholder responsible for breaking down work and delegating testing tasks among functional testers in the team
- Served as key decision maker in the planning, deployment, and management of the user acceptance testing effort
- Highlighted several major issues within the team to drive the team towards an efficient development and defect management
- Provided daily / weekly testing progress / status reports and reporting to Management
- A global professional services company providing solutions in e-commerce, health, nutrition, and sustainable living
Application Consultant & Functional Tester
Accenture
Bangalore
05.2013 - 12.2015
- Served as an SME for Labelling Solutions, associated with IBM Sterling Commerce (Warehouse Management System) for a Supply Chain and Logistics company, a leader in the abovementioned business domain
- Crafted detailed test case designs and executed tests
- Documented and analysed all test results and made recommendations
- Published test summary reports
- A global professional services company providing solutions in freight and logistics
Education
Bachelor's Degree - Mechanical Engineering
Vellore Institute of Technology (VIT University)
Vellore06-2013
Skills
- Global Stakeholder Management
- Requirements Elicitation and Analysis
- Requirements Documentation
- Product Management
- Market Research
- Competitive Analysis
- Project Management & Documentation
- Data Analysis
Affiliations
- SAP Hybris (Commerce Cloud)
- Power BI
- MS Office
- Balsamiq
- Figma
- GCP
- Postman
- ADO boards (Azure DevOps Boards)
- Jira
- Confluence
- Mural
- Miro
Certification
- SAP Hybris Certified Business Analyst
- CSM: Certified Scrum Master - Agile
Languages
- English
- Telugu
- Kannada
- Tamil
Awards
- Accenture celebrates Excellence Award
- KPMG Encore Award
- Nagarro A-Team Award
Timeline
Lead Business Analyst
Nagarro
05.2023 - 09.2024
Senior Business Analyst
KPMG Global Services
11.2021 - 05.2023
Digital Business Analyst (SAP Hybris)
Accenture
05.2017 - 11.2021
QA Team Lead
Accenture
12.2015 - 05.2017
Application Consultant & Functional Tester
Accenture
05.2013 - 12.2015
- SAP Hybris Certified Business Analyst
- CSM: Certified Scrum Master - Agile
Bachelor's Degree - Mechanical Engineering
Vellore Institute of Technology (VIT University)
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