Timeline
Work History
Overview
Education
Skills
Summary
Accomplishments
Hi, I’m

Teja Dandibotla

Product Manager
Hyderabad
Teja Dandibotla

Timeline

Great Lakes Institute of Management
Post Graduation from Product Management And Business Analytics
05.2022 - 12.2022
Digital Vidya
Masters in Digital Marketing And Analytics from Digital Marketing And Analytics
07.2021 - 08.2022
Team Lead
HealthifyMe
08.2020 - Current
Consultant
HealthifyMe
11.2018 - 07.2020
AWS Administrator
Diverge technology
04.2016 - 07.2018
Bapatla Engineering College
B.Tech from Electronics And Instrumentation Engineering
07.2010 - 04.2014

Work History

HealthifyMe
Hyderabad, Telangana

Team Lead
08.2020 - Current

Job overview

  • Drove the performance of consultants by creating incentives and a positive work atmosphere and administering recognition and rewards programs.
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Worked on developing a product feature roadmap for the internal consultant dashboard for better client engagement, increasing active client percentage by 23.53% from 68% to 84%
  • Reduced churn rate from 15% to 4% in less than 9 months.
  • Increased revenue by 30% from the existing client base with referral campaigns.
  • Generated 5.2M revenue through renewals and new sales for the current financial year
  • Managing end-to-end client relations from onboarding, support, escalations, and refunds.
  • Worked closely with other departments to understand the full scope of available offerings and provide top-notch salesmanship to customers.
  • Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer return on investment.
  • Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
  • Developed customer relationships and increased overall sales by 110%.
  • Maintained a Portfolio of 9k B2C user accounts and generated 3M monthly revenue.

HealthifyMe
Hyderabad , Telangana

Consultant
11.2018 - 07.2020

Job overview

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns with an NPS 9.0
  • Followed up with customers after completing sales to assess satisfaction and resolve technical or service concerns with NPU-4.5
  • Communicated client satisfaction trends and product usage to marketing, sales and product development groups.
  • Obtained referrals with existing clients to generate new business, boosting overall sales by 80%.
  • Surpassed sales target 110% consistently and maintained solid elite rankings.
  • Delivered outstanding service to clients to maintain and extend the relationship for future business opportunities. Got "Top Performer Of The Year- 2019" Award.

Diverge technology
Banglore, Karnataka

AWS Administrator
04.2016 - 07.2018

Job overview

  • Managed system performance and user profiles.
    Travelled to client locations to implement SAP solutions and offered post-installation support services.
  • Applied necessary support packs to SAP and Oracle products, maintaining up-to-date and secure software installations.
  • Operated within several environments such as IBM AIX, Linux Affinity and others.
  • Reviewed technical specifications of deliverables and recommended improvements.
  • Installed kernel upgrades per technical documentation guidelines, adhering to SAP's best practices.
  • Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.

Overview

6
years of professional experience
5
years of post-secondary education

Education

Great Lakes Institute of Management
Chennai

Post Graduation from Product Management And Business Analytics
05.2022 - 12.2022

University Overview

  • 3.7 GPA

Digital Vidya
Delhi

Masters in Digital Marketing And Analytics from Digital Marketing And Analytics
07.2021 - 08.2022

University Overview

Bapatla Engineering College
Guntur

B.Tech from Electronics And Instrumentation Engineering
07.2010 - 04.2014

University Overview

Skills

  • A/B Testing
  • Wireframe Design
  • Product Vision and Strategy Ownership
  • Sales Strategies
  • JIRA, Atlassian, Rally
  • Google Analytics
  • User Feedback Collection
  • Product and Service Specification
  • Product Roadmaps
  • Customer Needs Assessments
  • Upselling Products and Services
  • Data Visualization and Presentations
  • Spreadsheet Development
  • Competitive Market Analysis

Summary

  • Proactive and achievement-oriented Service Team lead bringing 4 years of consulting and leadership experience with a special emphasis on helping Health and wellness clientele. Effectively increases social media reach and client digital profile to catapult the company forward with sustained growth. Articulate communicator, a natural leader and an organized manager. Experienced in managing all stages of campaigns, deepening partnerships and boosting sales with creative and proactive approaches. Expertise includes market research, plan optimization and viral content development. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Accomplishments

Accomplishments
  • "Top Performer Of The Year -2020" for excellent service delivery and retention rate.
  • "Top Team Lead - Q2-22 "

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Teja DandibotlaProduct Manager