Responsible and adaptable Business Analyst and Scrum Master with 6.5 years of industry experience, consistently recognized for outstanding performance. Strong communicator, skilled in building trust and exceeding client expectations. Forward-thinking and results-driven professional.
Project Name - Mastery Logistics and Workday HCM Modules: LTL (Less than Truck Load) & Workday Initiatives (HCM)
Roles and Responsibilities as a Scrum Master:
Workday Business Analyst: (India, USA Operations)
Project: O-Mart Roles & Responsibilities:
• Conducted research and development for O-Mart product features.
• Collaborated with the development team and stakeholders through walkthrough.
• Managed the product backlog in JIRA, creating Epics and user stories with clear acceptance criteria.
• Designed both high-level and low-level flowchart diagrams.
• Prioritized requirements using the MOSCOW technique.
• Organized and led various agile meetings including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Prepared the Product Requirements Document (PRD).
• Worked closely with the UX (User Experience) team to ensure a user-friendly design.
• Participated in User Acceptance Testing (UAT) activities.
SAP & Workday Tools
Project Unilever - UK operations
Developed and implemented process initiatives to optimize operations.
Specialized in HR operations for the UK, demonstrating expertise in onboarding, generating offer letters, and managing various aspects of the employee lifecycle.
Salesforce Ticket Management: Tracked and managed HR-related activities through Salesforce, ensuring timely resolution of tickets and maintaining accurate records of each transaction.
Diligently changed the status of activities in real-time, providing visibility into the progress of onboarding, offboarding, and other HR processes.
Utilized ADP tools for updating salary details, extracting information from Workday, and ensuring accurate and efficient payroll processing for UK employees.
Prepared reference letters for employees, contributing to a positive employer brand and facilitating smooth transitions for departing team members.
Actively participated in cross-training initiatives for termination and offboarding processes, including the preparation of exit letters and termination letters.
Managed maternity leave processes, including preparing maternity leave letters and updating relevant information in Workday for seamless HR operations.
Acted as a Subject Matter Expert, providing guidance and support to team members on HR processes and procedures for the UK region.
Conducted daily and weekly meetings to discuss ongoing activities, address challenges, and ensure the smooth execution of HR operations.
Coordinated with stakeholders to identify process improvements, contributing to the creation of Standard Operating Procedures (SOPs) for efficient HR operations.
Worked closely with the immigration team, verifying visa approvals, and ensuring accurate employee details for compliance with immigration regulations.
Client: Accenture