Teja Kishore

• Utilized Terraform for infrastructure as code (IaC) to provision and manage AWS resources, achieving consistent and repeatable infrastructure deployments
• Managed and optimized AWS infrastructure, including EC2, S3, RDS, and Route53, ensuring high availability, scalability, and cost-efficiency
• Designed and implemented CI/CD pipelines using Jenkins, enhancing build and deployment processes by automating code integration, testing, and delivery
• Developed and bundled Ruby scripts to automate various tasks and processes, improving efficiency and reducing manual intervention.
• Monitored application performance and infrastructure health using Datadog and Splunk, ensuring stability and quick detection of issues across environments.
• Maintained high availability of critical applications by analyzing logs, metrics, and alerts, and promptly escalating or coordinating resolutions for incidents.

• Responsible for managing the K8s Architecture, Deployments, Services, ConfigMaps and Secrets, Monitoring and Alerts
• Setting up highly available Kubernetes Clusters, performing the deployments using Helm and orchestrating CI/CD
• Setting up and maintaining multiple databases such as Cassandra, MongoDB, InfluxDB, PostgreSQL, KairosDB and Redis
• Setting up monitoring and alerting tools such as Grafana, Prometheus, Logstash, Kibana, Postfix, Sensu and PagerDuty
• Setting up GCP IAM, roles, Service Accounts, VPC, Constraints, Cloud Armor, Firewall rules, Container Registry and Pub Sub
• Developed Docker image for Jenkins and deployed on Kubernetes, configured custom jobs to automate few deployments.

Supported enterprise Linux/Unix environments, ensuring operational stability, application availability, and day-to-day production support for business-critical services.
Monitored application and infrastructure health, investigated production issues, and collaborated with engineering teams to resolve incidents and maintain service reliability.
Performed SQL-based data analysis and troubleshooting to support operational processes and resolve application-related issues.
Managed incident, service request, and change management activities, following established ITIL and operational support procedures.
Investigated application and infrastructure issues using logs, system diagnostics, and database queries, contributing to faster issue resolution and improved operational efficiency.
Worked closely with cross-functional teams to maintain production stability, support business operations, and deliver high-quality customer service.