Tejal Mehta
Business
AHMEDABAD
Summary
I have diverse experience and with this experiences comes the confidence of executing any project with any pressure on timely basis.
Overview
26
26
years of professional experience
Work History
Director
Novateor Research Laboratories Ltd
09.2012 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Life Insurance Agent
DLF Pramerica
03.2010 - 07.2012
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Maintained high standards of customer service by building relationships with clients.
- Met with customers to provide information about available products and policies.
- Generated leads through cold-calling, networking and other outreach methods.
- Calculated premiums and established payment methods for sales.
- Developed and implemented promotional strategies to increase customer base.
- Finalized sales and collected necessary deposits.
- Collected premiums on or before effective date of coverage.
- Evaluated competitors' products and services to gain competitive advantage.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Negotiated contracts and terms of sale with potential customers.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Increased sales of life insurance products through tactical customer outreach.
- Negotiated with customers and insurance companies to secure favorable policy terms.
- Marketed life insurance products to increase customer bases and revenue.
Junior Developer
GCG Consultants
01.2006 - 10.2006
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Translated customer requirements into written use cases.
- Discussed issues with team members to provide resolution and apply best practices.
- Integrated constructive programs into cohesive product.
- Coordinated with project management on database development timelines.
- Designed intuitive graphical user interfaces to improve user experience.
- Designed customized solutions for proposals to potential customers.
- Participated in software field testing to verify performance of developed projects.
- Updated old code bases to modern development standards, improving functionality.
- Translated technical concepts and information into terms parties could easily comprehend.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Corrected, modified and upgraded software to improve performance.
- Coordinated deployments of new software, feature updates and fixes.
- Conducted data modeling, performance and integration testing.
- Analyzed work to generate logic for new systems, procedures and tests.
- Created proofs of concept for innovative new solutions.
- Built databases and table structures for web applications.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
Manager
Indian Grocery Store
09.2005 - 12.2005
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Counselor
JD Patel Academy Of Fashions
01.1998 - 11.2003
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed efficient cash register operations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Diploma in Digital Marketing - IT
Upgrad
Online 04.2001 -
Masters of Computer Applications - IT
T N Rao Institute of Technology
Rajkot 04.2001 -
Bachelor of Computer Applications - IT
T N Rao Institute of Technology
Rajkot 04.2001 -
Skills
Business Administration
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director
Novateor Research Laboratories Ltd
09.2012 - Current
Life Insurance Agent
DLF Pramerica
03.2010 - 07.2012
Junior Developer
GCG Consultants
01.2006 - 10.2006
Manager
Indian Grocery Store
09.2005 - 12.2005
Diploma in Digital Marketing - IT
Upgrad
04.2001 -
Masters of Computer Applications - IT
T N Rao Institute of Technology
04.2001 -
Bachelor of Computer Applications - IT
T N Rao Institute of Technology
04.2001 -
Counselor
JD Patel Academy Of Fashions
01.1998 - 11.2003
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