TEJALI VERMA
Faizabad
Summary
Procurement and Operations Manager with 8 years of experience in the travel industry. Expertise in delivering cost-effective solutions and managing supplier relationships while ensuring compliance with regulations. Demonstrated ability to lead cross-functional teams and achieve business objectives through strong communication and negotiation skills. Committed to continuous improvement and delivering exceptional service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MICE - Operations Manager
Specialized Destination Services
05.2022 - Current
- Managed procurement activities for travel services, including airfare, hotel accommodations, and ground transportation
- Negotiated contracts with suppliers to ensure favorable terms and cost savings for the company
- Implemented and monitored procurement policies and procedures, and ensured compliance with regulations and laws
- Developed and managed budgets for procurement activities, and controlled costs through effective supplier management and cost analysis
- Worked closely with travel departments and stakeholders to understand their needs and requirements, and ensured that procurement activities met their expectations
- Collaborated with cross-functional teams to identify and manage risks associated with procurement, and implement measures to mitigate these risks
Business partners and head of Operations and Business Development Manager
Travel Corners
07.2019 - 02.2022
- Client relationship management
- Travel operations
- Procurement and contracting
- Marketing of product
- Sales and marketing
- Planning and execution of business
- Vendor handling
- Negotiation
Assistant Manager - Operations ( Europe Specialist)
Vosaio Travel
09.2018 - 07.2019
- Manage the relationship between clients and vendors
- Contracting with a new supplier and ensuring that staff using a preferred vendor
- Supervising team and extending destination knowledge.
- Ensuring and maintaining file profitability.
- Negotiating with supplier for better rates
- Taking care of escalations and on-road issues
- Taking decision keeping client profit and company objective in mind
- Analyzing clients of the basis of ABC analysis to help focus and channeling
Operations Manager
Unique travel
01.2018 - 08.2018
- Communicate work expectation; planning, monitoring and reviewing job contribution
- Manage relationships with key suppliers and clients
- Developed new business opportunities to increase client bases.
- Coordinate with clients and determining destination according to finances
- Meeting the time limits for the deadlines.
- Negotiating with supplier for better rates.
- Coordinating with the flight and visa department and DMC.
- Monitoring the expense and profitability of each file.
- Learning about new destinations.
- Managing on-road tour groups
- Coordinate with vendors for direct travel such as flights, hotels, and roadways.
Travel advisor and Operations Coordinator and contracting
Tumlare Travel Services, New Delhi
11.2013 - 12.2017
- Operating the file and maintaining the profitability of each file.
- Coordinating with the team.
- Making arrangements for tours - hotels, coaches, restaurants, etc.
- Advising advice on destinations and packages for tourists.
- Prepare travel itineraries
- Trained new employees about the destination
- Negotiation and contracting for new suppliers.
Education
Diploma in Export import -
01.2020
BBA -
Dr. Ram Manohar Lohia Avadh University
01.2014
Intermediate - C.B.S.E. Board
Udaya Public School
Faizabad01.2011
High School - C.B.S.E. Board
Tiny Tots School
Faizabad01.2009
Skills
- Good Communication Skills
- Negotiation
- Computer Knowledge (MS-OFFICE)
- Planning and Operation
- Presentation Skill
- Spanish language
- Procurement management
- Contract negotiation
- Client relationship management
- Travel operations
- Vendor handling
- Effective communication
- Problem solving
- Strategic partnerships
- Decision-making
- Forecasting and scheduling
- Problem-solving aptitude
Certification
Amadeus - Basic, Bird Academy
Lingual Skills
Fluent and Working Proficiency, Native or bilingual proficiency, Beginner and Conversational level
Hobbies and Interests
- Reading books
- Travelling
- Listening Music
- Sketching
- Meeting with new people
- Photography
Areas Of Interest
- Travel operations
- Logistic
- Business development
- Sales
- Negotiation
- Vendor management
- Quality control
- Product design
- Team-building policies
Personal Information
- Father's Name: Mr. Iti Prakash Verma
- Date of Birth: 12/20/92
- Nationality: Indian
- Marital Status: Single
Timeline
MICE - Operations Manager
Specialized Destination Services
05.2022 - Current
Business partners and head of Operations and Business Development Manager
Travel Corners
07.2019 - 02.2022
Assistant Manager - Operations ( Europe Specialist)
Vosaio Travel
09.2018 - 07.2019
Operations Manager
Unique travel
01.2018 - 08.2018
Travel advisor and Operations Coordinator and contracting
Tumlare Travel Services, New Delhi
11.2013 - 12.2017
Diploma in Export import -
BBA -
Dr. Ram Manohar Lohia Avadh University
Intermediate - C.B.S.E. Board
Udaya Public School
High School - C.B.S.E. Board
Tiny Tots School
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