TEJAN KAUNDER
IT Infra Executive
KALOL
Summary
Experienced with managing and optimizing IT infrastructure within IBM environments. Utilizes advanced technical skills to ensure system stability and performance. Knowledge of troubleshooting and resolving complex technical issues efficiently.
IT infrastructure professional prepared to drive technological efficiency and innovation. Proven track record in managing IBM systems, ensuring seamless integration and reliability. Collaborative team player focused on delivering results and adapting to evolving business needs.
Overview
4
4
years of professional experience
4
4
Languages
Work History
IT Infrastructure Specialist
Kitchen365 PVT LTD
06.2023 - Current
- Streamlined IT processes for increased efficiency by automating tasks using IBM tools and technologies.
- Leveraged expertise in troubleshooting complex problems within an organization's existing IT environment running on multiple aspects of the IBM ecosystem.
- Managed complex migrations to new IBM platforms, ensuring a seamless transition with minimal impact on endusers.
- Supported incident management efforts by promptly responding to reported issues involving applications or hardware associated with the company's adoption of various components within its overall integration strategy powered by IBM.
- Continuously evaluated the performance and capacity requirements of the company's IT infrastructure managed through various IBM components, making recommendations to senior management on any necessary upgrades or enhancements.
- Delivered high-quality technical support for IBM systems, resolving issues in a timely manner to minimize disruptions.
- Assisted in developing disaster recovery plans utilizing IBM solutions to ensure business continuity in case of emergencies.
Technical Support Executive
Microvista Technologies Private limited
01.2021 - Current
- Providing xbrl technical support for platforms like BSE, NSE, MSE.
- Power GST, E-way bill API Generation
- Admin related work
- Handling clients queries
- Incident Handling under SLA Matrixes
- Taking proactive actions to act on Incident Management
- Configuration Management based on Company Standards
- Taking charge of P1, P2, P3, P4 issues
- Configuring MS Outlook and adding mail accounts of users in Outlook
- Solving troubleshooting internal issues
- Configuring Local and Network printers
- Providing Remote assistance to clients
- Opening bridge call with technical team for business affecting issues
- Solving account lockout issues
- Accepting password reset request for users
- Coordinating with team for analysing ticket flow
- Installing All Kinds of Application Software &
- Other Miscellaneous activities in day to day work
Education
Bachelor of Science - Computer Science
Swaminarayan Gurukul Collage
Kalol, India 04.2001 -
Skills
Ability to work under pressure
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% by introducing 2020 Design Software, MS Office365, Adobe Creative Cloud, Quikheal Anti virus Administrator,
Achieved Awards & Certificates in Cultural Activities at State Level.
Training
National Council, Information & Computer Technology, Computer Science, Good grades
Disclaimer
I hereby declare that the above mentioned information is correct to the best of my knowledge and belief.
Timeline
IT Infrastructure Specialist
Kitchen365 PVT LTD
06.2023 - Current
Technical Support Executive
Microvista Technologies Private limited
01.2021 - Current
Bachelor of Science - Computer Science
Swaminarayan Gurukul Collage
04.2001 -
Similar Profiles
Gourav ShrivastavaGourav Shrivastava
DESIGNER at Kitchen365 Technologies PvtDESIGNER at Kitchen365 Technologies Pvt
SOURABH SOLANKISOURABH SOLANKI
Senior 2020 Designer ( Kitchen & Bath ) at Kitchen365Senior 2020 Designer ( Kitchen & Bath ) at Kitchen365
Randhir Kumar PrasadRandhir Kumar Prasad
Stacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. LtdStacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. Ltd
Rahul Ravi JainRahul Ravi Jain
Consulting Manager in Business Risk at Ernst & Young and CITI Corp.Consulting Manager in Business Risk at Ernst & Young and CITI Corp.
HONEY BAROTHONEY BAROT
Quality Assurance Executive at RATNATRIS PHARMACEUTICALSQuality Assurance Executive at RATNATRIS PHARMACEUTICALS