Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Tejas Agrawal

Tejas Agrawal

Barista And Manager
Nagpur

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ambitious Job Title with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
7
7
Languages

Work History

Barista and Cafe Manager

Fresko Bake House
Mumbai
03.2023 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Barista and Cafe Manager

Hangout Cafe
Arambol, Goa
01.2019 - 03.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Promoted additional items with beverages, increasing store sales.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Barista and Cafe Manager

Open Heart Cafe
Dharamkot
11.2017 - 01.2019
  • Secured daily cash by verifying totals and making nightly deposits.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Implemented cost saving measures to reduce operational costs and align with budget.
  • Kept cafe in full compliance with health code standards and achieved consistent scores above Number.
  • Introduced new menu items to add variety and selections and meet customer preferences.
  • Created and implemented promotional campaigns to increase customer loyalty.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Negotiated contracts with suppliers to secure competitive prices for products.
  • Oversaw food preparation and monitored safety protocols.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Motivated staff to perform at peak efficiency and quality.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

BBA - Marketing And Finance

Degree College of Physical Education
Amravati
05.2009 - 04.2012

Skills

Foam art

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Timeline

Barista and Cafe Manager

Fresko Bake House
03.2023 - Current

Barista and Cafe Manager

Hangout Cafe
01.2019 - 03.2023

Barista and Cafe Manager

Open Heart Cafe
11.2017 - 01.2019

BBA - Marketing And Finance

Degree College of Physical Education
05.2009 - 04.2012
Tejas AgrawalBarista And Manager