Branch Manager
Sub-K IMPACT Solutions Limited
11.2020 - 12.2021
- Manage a team of 5 customer service representatives and implement company's growth plan.
- Hiring and managing a team of Customer Service Representatives (CSRs).
- Performing area surveys and determining business potential in assigned area of operations.
- Implementing new product/process pilots and giving proactive suggestions for improvement.
- Ensuring that no coercive practices are adopted by self or unit staff under any circumstances