Tejas Bandekar
Mumbai
Summary
Cloud and Infrastructure Support Engineer with over 12 years of successful experience in Cloud and Infrastructure technologies. Recognized consistently for performance excellence and contributions to success in Shipping, Telecom, BPO, Automotive industries. Strengths in Azure Cloud and Infrastructure technologies backed by many certifications.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
Work History
Senior Infrastructure Support Specialist
Scorpio Marine Management Pvt Ltd.
Mumbai
7 2019 - Current
- Oversaw development and maintenance of organization Infrastructure systems which includes Microsoft Azure Cloud Platform, Office 365 (Email, Teams, Security, Azure AD, Intune), Mimecast (EMS), Mimecast (Email Archiving)
- Designing and deploying Azure virtual machines, storage, and networking, including Azure load balancer, Azure Application Gateway, and Azure VPN Gateway
- Managing and monitoring Azure resources, including virtual machines, storage, and networking
- Perform office365 Tenant consolidation (3 into 1) for more than 500 users using BitTitan tool
- Which include mailbox, One drive, Teams migration
- Configure & Implement Microsoft Intune for Windows & iOS Device including Compliance policy, Configuration Profile, Device Auto Enrollment, Apps Configuration, Device Updates, Drive Encryption
- Managed Office 365 tenant with over 1000 mailboxes and implemented security best practices for the environment
- Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them
- Configure, Implement & provide support for Mimecast Email gateway
- Configure, Implement & provide support for Mimecast Email archival
- Provided 2nd and 3rd level technical support and troubleshooting to Azure (Tenants, Subscriptions, Resources Groups, vNets, Subnets, NSGs, VMs, Availability Sets, Virtual Machine Scale Sets, Backup & Recovery Vaults, Key Vault)
- Office 365 (Tenants, Azure AD, Licensing, Emails, Teams, OneDrive for Business, EMS, ATP), Mimecast (Email Security & Archiving), Microsoft Active Directory (AD, GPO, DNS, DHCP, Site & Services), Windows Server (File Server, DFS, Slowness/Performance issues, BSOD), Windows RDS Services (Gateway, Broker, Session Hosts & Licensing)
- Managed and monitored all installed systems for highest level of availability
- Worked closely with internal technology teams and other stakeholders to determine planning, implementation, and integration of system-oriented projects.
Manager IT
Intelenet Global Service
Mumbai
2013.04 - 2019.07
- Closely collaborated with project members to identify and quickly address problems
- Oversaw development and maintenance of organization Infrastructure systems which includes, Office 365 (Email, Teams, Security, Azure AD, Intune), Active Directory, File Servers
- Planning, Designing & Implementation - Office 365 Migration - 10k+ Exchange Mailbox, 1k EOP rules
- Wrote policy, procedure and manuals governing internal IT use
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements
- Communicated with executive team and CTO to enhance development efficiencies and resolve technology issues. Led implementation of acompany-wide enterprise security strategy covering network, hardware, disaster recovery, data protection, and endpoint protection. Coordinated infrastructure projects by defining scope, managing milestones, and maintaining strong stakeholder relationships. Reviewed and assessed architecture design, implementation, testing, and deployment to identify project requirements.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Manged & Mentored 30 Infrastructure Support Engineers for the NOC operations.
Senior Infrastructure Engineer
Mphasis Pvt Ltd.
Pune
2011.10 - 2013.03
- Installed, configured, tested, and maintained operating systems, application software, and system management tools. Provided 2nd and 3rd level technical support for various server systems and hardware. Collaborated with key stakeholders to align IT infrastructure strategy with organizational goals.
Server Administrator
Sparsh BPO Services
Mumbai
2010.07 - 2011.08
- Managed and configured Exchange users and installed, configured, and monitored ISA/Web Sense servers. Troubleshot critical alerts, including Active Directory replication and disk failures. Experienced with VERITAS and NTBACKUP for backup and restoration, and used SolarWinds and OP Manager for server monitoring. Managed server activities, including user ID requests, disk space, and roaming profiles, and set security permissions on file servers. Configured and implemented WSUS and defined group policies.
Helpdesk Support Engineer
PCS Technology
Mumbai
2008.03 - 2010.07
- Created domain users, organizational units (OUs), and users within OUs. Managed local, roaming, and mandatory profiles. Handled user accounts and groups on Windows 2003 domain controllers. Remotely troubleshooted application, OS, and mail issues, and deployed and monitored antivirus patches.
Education
Bachelor of Computer Applications - Information Technology
Alagappa University
Mumbai 2013.03 - 2016.05
Skills
Cloud Solutions - Azure IaaS and Office 365
Microsoft Technologies - Active Directory, Exchange Server, Windows Server Administration, Federation Services, ADLDS, SCCM, and SCOM
Virtualization, Storage and Backup System- VMware, Hyper-V, NetApp, and NetBackup
Server Hardware - CISCO UCS and Hyperflex, Dell Power Edge Series and HP DL-ML Series
Security Solutions – RSA, Mimecast and Symantec ETP, FireEye, Kaspersky, MacAfee, MBSA, Nessus, and Duo
ITSM and other Tools – ServiceNow, ManageEngine, CA, Mimecast and Symantec Archiving, and AirWatch
Certification
Messaging Administrator Associate
Accomplishments
- Planning, Designing & Implementation - Office 365 Migration - 10k+ Exchange Mailbox, 1k EOP rules & Automation
- Office 365 Tenant Merger & AD Harmonization
- Planning, Designing & Implementation - Azure Migration IaaS - 300 VMs (AD, Application, SQL, DFS, RDS VMs)
- Planning, Designing & Implementation - Email Security & Archiving (Mimecast) - Multi-Tenant - 2k Mailboxes
- Planning, Designing & Implementation - MDM Deployment (IBM MaaS 360) - 1.5k+ Mobile Users for Android/iOS/Windows
- Planning, Designing & Implementation Azure Virtual Desktop.
- Enterprise mobility & Security (EMS)
Timeline
Manager IT
Intelenet Global Service
2013.04 - 2019.07
Bachelor of Computer Applications - Information Technology
Alagappa University
2013.03 - 2016.05
Senior Infrastructure Engineer
Mphasis Pvt Ltd.
2011.10 - 2013.03
Server Administrator
Sparsh BPO Services
2010.07 - 2011.08
Helpdesk Support Engineer
PCS Technology
2008.03 - 2010.07
Senior Infrastructure Support Specialist
Scorpio Marine Management Pvt Ltd.
7 2019 - Current
Messaging Administrator Associate
Microsoft Certified Trainer
Azure Administrator Certified
Microsoft Security Administrator Associate
Exchange Administrator Certified
Windows Server 2008 Certified
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