Tejas Batawale
Pune
Summary
A results-driven Business Analyst with a proven track record of delivering effective solutions that drive organizational growth. Skilled in understanding customer needs, identifying root causes, and implementing efficient solutions. Possesses strong communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels.
Overview
2
2
years of professional experience
Work History
Customer Growth Executive
Jumbotail Technologies
Pune
08.2021 - 08.2022
- Managed customer relationships, ensuring satisfaction and retention
- Identified and addressed critical customer issues through scalable solutions
- Fostered emotional connections with customers to drive product adoption
- Collaborated with cross-functional teams to increase customer wallet share
- Worked with project managers to develop and implement strategies for cost savings and resource optimization
- Assisted customers with locating items and providing product information
- Achievement: Received Certificate of Appreciation for outstanding performance
Business Development Executive
MyGate
09.2020 - 08.2021
- Acquired new clients and coordinated day-to-day operations
- Conducted market research and identified industry trends
- Developed strategies to address customer needs and build relationships
- Resolved customer complaints promptly and effectively
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Sales Presentations: Developed and delivered persuasive sales presentations to clients
- Negotiation: Successfully negotiated contracts and pricing terms with clients
- Achievement: Awarded Best Performance Award for exceptional results
Education
B.COM -
Yashwantrao Chavan Maharashtra University
12.2022
Skills
- Client service orientation
- Communication
- Presentation
- Problem Solving
- Analytical
- Salse Management
Languages
- English
- Hindi
- Marathi
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Marathi
Proficient (C2)
C2
Timeline
Customer Growth Executive
Jumbotail Technologies
08.2021 - 08.2022
Business Development Executive
MyGate
09.2020 - 08.2021
B.COM -
Yashwantrao Chavan Maharashtra University
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