TEJAS BHOKARE
Senior Operations Analyst
Pune
Summary
Relativity Processing Specialist with 2.8 years of Experience in eDiscovery with a focus on quality and multitasking to achieve timely deliveries with best quality. Display precise attention to details along with good communication, problem solving and organizational abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Operations Analyst
Epiq Global
03.2024 - Current
- Using my eDiscovery experience to manage the queue efficiently while continuously learning new things to contribute more effectively to the team.
- Communicating with the CS team to address inquiries and resolve request related queries, and provide updates on priority requests according to client requirements.
- Monitoring and acknowledging Express requests from clients and delivering them on time while ensuring 100% quality.
Operations Analyst II
Epiq Global
03.2023 - 03.2024
- Successfully passed the Relativity Processing Specialist Certification exam.
- Used advanced knowledge and understanding of workflows for smooth operations, Quality checks for timely deliveries with best quality.
- Worked on various custom productions and large requests, delivering them on time without compromising quality.
- Trained new team members on Relativity process workflows and various tools, helped them to clear concepts.
- Assisted team members with queries and supported leads and queue managers in managing the queue by assigning requests as per priority and due time to the team, performing quality checks and facilitating communication with the CS team and US team management.
- Using team management skills handled small team as per requirement to support in queue during US day time.
Operations Analyst I
Epiq Global
12.2021 - 03.2023
- Gained solid understanding of Direct Load, Promotions, Relativity Processing, Productions, Custom Productions, NexLP Processing, Nuix and other custom work.
- Worked on various eDiscovery tools such as Relativity, IPRO, ABBY, eDML, Irfanview, Opticon, Concordance, OCR and more in house tools are included.
Education
Batchelors of Engineering - Electronics & Telecommunications Engineering
Pimpri Chinchwad College of Engineering & Research
Pune 04.2001 -
Skills
- Relativity Processing
- RelativityOne
- IPRO
- NUIX
- eDML
- ABBY
- IrfanView
- Microsoft Excel
- NexLP Processing
- Brainspace
Certification
Relativity Processing Sepcialist
Timeline
Senior Operations Analyst
Epiq Global
03.2024 - Current
Relativity Processing Sepcialist
12-2023
Operations Analyst II
Epiq Global
03.2023 - 03.2024
Operations Analyst I
Epiq Global
12.2021 - 03.2023
Batchelors of Engineering - Electronics & Telecommunications Engineering
Pimpri Chinchwad College of Engineering & Research
04.2001 -
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