Tejas Deshpande

• Key positions served include Product Owner, Business Analyst, Domain Solution Expert
• Expertise in dealing with business stakeholders to understand the business driving factors and propose efficient, performant and scalable solution along with product simplification wherever feasible.
• Driven several complex business functionalities, bridging the gap between Business and IT arms. Suggested feasible improvements/solutions in the requirement fulfillment journey.
• Responsible for architecting, analyzing and designing commercially viable technical BSS & OSS solutions for the clients based on their specifications and business needs.
• Designing the solution Architecture and presenting it to the customer
• Leading various proposals across order capture, order orchestration/management, billing areas
• Leading Domain Solution Experts team which owns the entire solution for specific PIs
• Worked in designing Gen AI tool called “Amaizy” based on Chat GPT 5 algorithms. This involved prompt engineering skills and a bit of ML knowledge. Currently I am pursuing a detailed training course on Python programming, Gen AI, Machine Learning, Deep Leaning, MLOPS and Agentic AI.
• Also completed cloud solution architect training for AWS, MS Azure and AWS cloud providers.
• Validating and approving the solution aligned with Client and Solution Architects
• Detail out the Epics prepared against BRs and create features & user stories
• Groom the user stories with dev team and lead through the development cycle with Scrum master & Specialist.

• Key positions served include Process Designer, Product Modeler and Requirement Analyst.
• Green field & Brown field IT transformation programs:
• Worked as a Solution Designer to lay the solution for the brown field IT transformation program for a leading Belgian TELCO. The focus revolved around strengthening the telco stack to be able to outplay existing competitors in the Belgian market
• Aligning business requirements with multiple stakeholders (Business, Sales, Finance, IT, Reporting, Regulatory etc.)
• Leading the Requirement Gathering and Impact Analysis discussions to provide direction from design point of view to outline solution. Highlight risks thus enable business to take appropriate decisions.
• Managing E2E Solution Design journey. Dealing with various internal stakeholders across different geographies and influence them to deliver the expected deliverables with agreed quality and timelines.
• Involved in the analysis of change requests (CRs) and Change Control Board (CCB) processes. The key factors in this role were the priority & business criticality of the CRs.
• Key business benefits achieved - Decrease in operating costs, decrease in complexity of stack, increase in customer order volume, hence increasing the sales margin.
• Delivered business process models and led process improvement programs that met business demands compliant with e-TOM Industry Standard (TM Forum).
• Key business benefits achieved – Reducing the complexity of business processes (BP), removing redundant processes, minimizing manual processes and improving the quality of BP.
• Worked as a Product Modeler for the green field business transformation program for a leading Belgian TELCO. The main KPI for this assignment was Product Portfolio Simplification. This role demanded, translating high level business requirements into logical and detailed product models considering business ecosystem.
• Build a scalable product model based on Industry Standard SID (TM Forum) complying with business frameworks.
• Gathering high level business requirements from Product Managers and preparing the logical product model. Alignment of the proposed model with various systems within the BSS & OSS stack.
• Responsible for discovery of products involving detailed understanding of product related requirements, refining the requirements, validating the requirements and maturing the same so that the matured requirement set can be taken up further for product modelling exercise.
• Worked with Cloud Sense SMEs to see the fitment of Product model with their OOTB capabilities. To validate the impact of product model on sales user experience and the value it brings in Sales and Quote management journey.
• Building a scalable product model based on Industry standard SID (TM Forum) satisfying all the product requirements.
• Key business benefits achieved – Product portfolio simplification, product portfolio rationalization and faster time to market.

• Worked as a COBOL and TANDEM developer for HERTZ, a leading American car rental company. I was responsible for Requirement Analysis, Design, Coding, Testing, Documentation, Production support and Change Request Management.
• Initiated code reviews within the team to improve overall code quality and minimize potential errors during deployment phases.
• Developed custom solutions for clients based on their unique business requirements and objectives.
• Assisted with training junior developers, providing guidance on best practices in application development.
• Participated in design and planning exercises for future software rollouts