Artificial Intelligence
Tejas Kamble
Sr. Information Technology Manager
Mumbai
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 6-years record of building positive relationships with internal and external stakeholders.
Overview
6
6
years of professional experience
2
2
Certificates
1
1
year of post-secondary education
Work History
IT Senior Manager
Connections Direct India Pvt. Ltd.
Mumbai
05.2018 - 03.2022
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training. Managed over 800-850 workstations pan India.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Updated customers and senior leaders on progress and roadblocks.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw daily performance of computer systems and immediately responded to overall IT operational issues to keep network up and running.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Guided organizational technology strategy and roadmaps.
- Coordinated technical training and personal development classes for staff members.
- Customized and repaired technology based on staff requests.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Assisted in development of long-term strategies to grow department and resources.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Worked on designing API for lead push, reverse API, clicked to call. Creating understanding documents along with solution document for future reference. Managing API change management.
- Creating and maintaining floor document (Maps) with integrated information about LAN port and electric points (Main/UPS/DG). Creating overall Network diagram for better understanding of organization.
IT Project Manager
Election Campaign
Mumbai
08.2017 - 04.2018
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Planned, designed, and scheduled phases for large projects.
- Conducted technology training over 50 executives.
- Negotiated and managed third-party contracts related to project deliverables.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Provided detailed project status updates to stakeholders and executive management.
Assistant IT Manager
S2S IT Solutions Pvt. Ltd.
Mumbai
12.2015 - 07.2017
- Worked as Assistant IT Manager in S2S IT Solutions Pvt. Ltd. Completed inbound and outbound setup for Shop-CJ, Kirloskar, Piramal real estate, Nirmal lifestyle, Metropolis, Xanadu Realty, RichFeel. Handled and worked with all these processes.
- Network Node Level Management: Overall system configuration with hardware, software and network manual configuration.
- Network Switch Level Management: Managing switches, looping architecture, designing and implementing network.
- Firewall Level: VPN creation, Access policy, generating data reports, Fail-over system for configuration of IIL and MPLS, Packet monitoring, Security services, maintaining high availability, Administration managements over firewall, Guest remote login monitoring and statistical reports on it.
- Handling, maintenance and deployment of firewall good hands-on experience on Sonic wall firewall, and open-source Endian firewall.
- Windows Domain Server Management: Domain Level: Creating domain ID, granting and restricting access over domain on user-based architecture, creating passwords, performing maintenance on it as per security compliance, creating shared drive and giving controlled permissions as per requirements from process.
- Dialer Server Management: Generating dialer reports, creating agent ID, uploading data to campaign, fetching dump report and sending them to client on daily basis as per requirement.
- Backup Management: Daily Data Backup including SQL, MY SQL Database.
- Team Management: Maintaining IT resources, managing their shifts and preparing roster efficiently.
- Clear communication with all team members to keep updates and open to feedbacks as well to build and maintain effective teamwork. Decision making, organizing resources and ensuring proper utilization of resources.
- Patch Management and Update: Performing timely software upgrade and license update. Maintaining schedule for this activity. Performing designing, implementation, setup, expansion and maintenance of network as per requirement on real time basis with powerful solution for reducing down time if any.
- Maintaining computer networking system by tracking server activity, maintaining computer hardware, addressing technical issues and providing timely resolution and efficiency improvement solutions.
- Guiding, instructing and coaching team for given task accomplishment in timely manner. Preparing strategies to manage flow of day-to-day work and complete task on time.
- Report Management: Preparing, distributing reports and updating team progress with respect to technology and as per company policy maintaining cost. Giving valuable inputs to reduce or maintain cost for department.
- Exchange server, Email Web Hosting Service Management plus email id management.
- Extend support in identifying, developing & implementing IT solutions to support Business/centre Strategy. Operate, maintain & upgrade IT mid-range hardware & software and manage security, system load, backup & recovery. Overall responsible for Information Technology function.
Education
Bachelor of Engineering - Information Technology
Savitribai Phule Pune University
Pune 06.2010 - 12.2014
High School Diploma -
Maharashtra State Board of Technical Education
Mumbai 06.2007 - 05.2010
Secondary & Higher Secondary Education - SSC
Maharashtra State Board
Pune 06.2006 - 05.2007
Skills
Infrastructure Development
Budget Administration
Documentation & Reporting
Risk Mitigation Planning
Organization and Time Management
Teamwork & Collaboration
Problem-Solving
Good Telephone Etiquette
Flexible & Adaptable
Security Planning
Certification
Caltech Cybersecurity Certificate Program
Interests
Machine Learning
Security Assessments
Bike Riding Expeditions
Timeline
AI Tool Worksop
06-2023
Caltech Cybersecurity Certificate Program
03-2023
IT Senior Manager
Connections Direct India Pvt. Ltd.
05.2018 - 03.2022
IT Project Manager
Election Campaign
08.2017 - 04.2018
Assistant IT Manager
S2S IT Solutions Pvt. Ltd.
12.2015 - 07.2017
Bachelor of Engineering - Information Technology
Savitribai Phule Pune University
06.2010 - 12.2014
High School Diploma -
Maharashtra State Board of Technical Education
06.2007 - 05.2010
Secondary & Higher Secondary Education - SSC
Maharashtra State Board
06.2006 - 05.2007