Summary
Overview
Work History
Education
Skills
Timeline
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Tejas Nair

Tejas Nair

Thane

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Software Specialist

Eclinicalworks
Thane
04.2022 - Current
  • The role of a Software Specialist is to communicate with customers (internal and external) to understand the technical issues, analyse and troubleshoot issues to get resolutions within the set timelines. He/she is also expected to document the resolution steps in the CRM.
  • Understand client grievances and understand the root cause of the issue created.
  • Maintain internal communication to keep them updated about the status of resolution through calls and emails.
  • Bifurcate issues into front end or backend technical issues.
  • Identify and report potential P1 cases in timely manner to the Lead/Mentor.
  • experience on MySQL and MySQL, run complicated query to do the changes in table column and to check if the interface has been done correctly on the front end.
  • Work on experience on tomcat server when server is down need to find the root cause and fix it and do troubleshooting.
  • If the data is not interfacing to front end from database they need to troubleshoot and find issue and need to do changes from backend using SQL query and retrigger.
  • Work on experience on Java , tool used is selenium for testing purpose .
  • Regularly test the EMR software to check if there is any bug , if there is bug then report the bug by creating Jira and woking closely with senior developement team to fix the issue.

Procurement Analyst

GEP Worldwide
Mumbai
03.2022 - 04.2023
  • Review purchase requisitions and create POs in line with the standard operating procedures.
  • Update the Vendor Master Records/Updates/New Vendor Setup in system.
  • Follow up with vendors via email/phone to get Purchase Order Acknowledgements.
  • Follow up with vendors via email/phone to ensure goods are delivered on-time.
  • Co-ordinate with client sites and vendors for purchase order related issue resolution.
  • Hands on experience in procurement tools like GEP Smart , SAP and excel for maintaining data , VMware ,outlook.

Spatial Data Specialist

Here Technology
Mumbai
09.2018 - 05.2020
  • Contributed to the development of spatial databases and provide recommendations regarding spatial database infrastructure.
  • experienced in performing data management , detailed mapping, and data analysis of automobile domain.
  • extensive experience in handling multiple project from data and management prospective.
  • Responsible for using source data to create, update or modify HERE digital map databases inside Europe and worldwide.
  • Identify error from mapping data and analying.
  • rules were used while coding regarding the lane division , had , off ramps , onramps , tolls and lane adding lane marking purpose.

Education

Bachelor Of Science - Computer Science

Mulund College of Commerece
Mulund , Maharashtra , India
06.2016 - 06.2019

Master Of Business Administration - ITSM

NMIMS
Vile Parle ,Mumbai , Maharashtra, India
06.2021 - 01.2024

Skills

    SQL and databases

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Timeline

Software Specialist

Eclinicalworks
04.2022 - Current

Procurement Analyst

GEP Worldwide
03.2022 - 04.2023

Master Of Business Administration - ITSM

NMIMS
06.2021 - 01.2024

Spatial Data Specialist

Here Technology
09.2018 - 05.2020

Bachelor Of Science - Computer Science

Mulund College of Commerece
06.2016 - 06.2019

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Tejas Nair