Tejas Nair
Thane
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Software Specialist
Eclinicalworks
Thane
04.2022 - Current
- The role of a Software Specialist is to communicate with customers (internal and external) to understand the technical issues, analyse and troubleshoot issues to get resolutions within the set timelines. He/she is also expected to document the resolution steps in the CRM.
- Understand client grievances and understand the root cause of the issue created.
- Maintain internal communication to keep them updated about the status of resolution through calls and emails.
- Bifurcate issues into front end or backend technical issues.
- Identify and report potential P1 cases in timely manner to the Lead/Mentor.
- experience on MySQL and MySQL, run complicated query to do the changes in table column and to check if the interface has been done correctly on the front end.
- Work on experience on tomcat server when server is down need to find the root cause and fix it and do troubleshooting.
- If the data is not interfacing to front end from database they need to troubleshoot and find issue and need to do changes from backend using SQL query and retrigger.
- Work on experience on Java , tool used is selenium for testing purpose .
- Regularly test the EMR software to check if there is any bug , if there is bug then report the bug by creating Jira and woking closely with senior developement team to fix the issue.
Procurement Analyst
GEP Worldwide
Mumbai
03.2022 - 04.2023
- Review purchase requisitions and create POs in line with the standard operating procedures.
- Update the Vendor Master Records/Updates/New Vendor Setup in system.
- Follow up with vendors via email/phone to get Purchase Order Acknowledgements.
- Follow up with vendors via email/phone to ensure goods are delivered on-time.
- Co-ordinate with client sites and vendors for purchase order related issue resolution.
- Hands on experience in procurement tools like GEP Smart , SAP and excel for maintaining data , VMware ,outlook.
Spatial Data Specialist
Here Technology
Mumbai
09.2018 - 05.2020
- Contributed to the development of spatial databases and provide recommendations regarding spatial database infrastructure.
- experienced in performing data management , detailed mapping, and data analysis of automobile domain.
- extensive experience in handling multiple project from data and management prospective.
- Responsible for using source data to create, update or modify HERE digital map databases inside Europe and worldwide.
- Identify error from mapping data and analying.
- rules were used while coding regarding the lane division , had , off ramps , onramps , tolls and lane adding lane marking purpose.
Education
Bachelor Of Science - Computer Science
Mulund College of Commerece
Mulund , Maharashtra , India 06.2016 - 06.2019
Master Of Business Administration - ITSM
NMIMS
Vile Parle ,Mumbai , Maharashtra, India 06.2021 - 01.2024
Skills
SQL and databases
Problem-Solving
Technical Analysis
GEP smart ( procurement tool)
Python Basics
Apache Tomcat server
UAT testing
SAP
Arc GIS tool
Communication
Windows and Linux
Microsoft Excel and PowerPoint
Timeline
Software Specialist
Eclinicalworks
04.2022 - Current
Procurement Analyst
GEP Worldwide
03.2022 - 04.2023
Master Of Business Administration - ITSM
NMIMS
06.2021 - 01.2024
Spatial Data Specialist
Here Technology
09.2018 - 05.2020
Bachelor Of Science - Computer Science
Mulund College of Commerece
06.2016 - 06.2019