TEJAS Shivashankar

TEAM - Custody Disclosure Team

• With a focus on correctness, completeness, and timeliness, the disclosure team handles the processing of disclosure requests based on issuer submissions.
• Disclosed positions held by beneficiaries/clients to issuing companies
• Collaborated with Legal, compliance, and product teams to ensure adherence to LAW/Obligation/AOA.
• Ensured daily review and adherence to obligation/Law for request process and rejection
• Verified LOAs and uploaded them in i-vault for future reference
• Responsible for daily monitoring of the Shared Mailbox/OTM and performing weekly MIS and Daily MIS tasks.
• Provided details of US private bank clients to the issuer for beneficiary and fund manager purposes
• Collaborate with cross-functional teams including Product, compliance, legal, risk and controls on a monthly basis to enhance coordination and communication
• Ensured smooth flow of client requests by monitoring Broadridge application.

TEAM - CDM-Client Delivery Management (CSO)

• Proactively address failed and unmatched trades by identifying their root causes on a daily basis and initiating the resolution process.
• Managed day-to-day activities of functional/oversight team, monitoring, reviewing, and validating daily activity for accuracy, timeliness in calculations and processing.
• Handled queries regarding Trade, Cash, Custody, Equity, fixed income, FX and Dividend to enhance customer satisfaction.
• Maintained regular contact with agents to keep them informed about the progress of trades in MENA,EEMA, APAC,Latin America,and DTC markets as well as address any market-related inquiries.
• Evaluated cash flow records, managed Swift transactions through faxing process, and coordinated communication with internal/external teams.
• Conducted training sessions for new joiners, educating on the Trade lifecycle
• Monitored vacations, holidays, and absenteeism to ensure adequate coverage at all times.
• Contributed to multiple projects by preparing and verifying necessary information
• Consistently achieved compliance with CSO requirements through thorough review and reconciliation of Daily/weekly recon on Cash, Stock, and Income.
• Resolved inquiries in a timely and accurate manner and effectively communicated with clients when necessary
• Ensured proper documentation of any updates or changes made to formal procedures, databases, etc.
• Delivered high-quality work within specified timeframes while meeting client expectations
• Efficiently resolved reconciliation issues forwarded by internal teams, ensuring timely and accurate resolution.

TEAM - Custody Middle office - Fails Management and Broker facing team

• Maintained uninterrupted operation for the entire business day by pre-matching, settling transactions/trades, and booking/capturing trades.
• Executed trade management and life cycle activities including identification of unmatched trades on pre-matching day and categorization based on fail coding.
• Collaborated with CP(Broker) to reconcile unmatched trades using mismatch identification such as SSI mismatch, cash discrepancy, and TD/VD inconsistencies.
• Enhance preaching rate by proactively communicating with brokers through calls and emails to address unmatched trades.
• Facilitated seamless communication and coordination between static team and CP to ensure accurate updates on SSI.
• Proactively communicated with counterparties regarding outstanding fails to ensure timely resolution and minimize buy-in penalties.
• Acquired comprehensive understanding of 60 financial markets for equity and fixed income settlement activities, encompassing fails management, pre-matching processes, settlements execution as well as the clearing and reconciliation of stock and cash discrepancies.
• Proficient in using live applications including Crest GUI, Aladdin, and Euclid.
• Maintained efficient trade settlement process by proactively resolving any discrepancy in Alert and CTM through collaboration with brokers/counterparts.
• Facilitated regular interaction with agents to ensure updated information on trades and market queries across MENA, EMEA, APAC, Latin America and DTC markets
• Communicated with Crest (depository for UK and Ireland) to address settlement and clearing issues
• Interacts with traders, client management, fund groups and counterparts to facilitate international trade settlements and cash movements