Accomplished Sr Cloud Engg at Unisys India Pvt Ltd, adept in cloud governance frameworks and leading high-performance teams. Expertise in disaster recovery planning and cloud vendor management, demonstrated through innovative solutions and enhanced operational efficiency. Proven track record in virtualization technologies, achieving significant service management successes.
Overview
15
15
years of professional experience
Work History
Sr Cloud Engg
Unisys India Pvt Ltd
09.2021 - Current
Work with the Cloud Competency Centre team to identify savings opportunities with cloud suppliers
Be responsible for delivery of cloud service management services to client
Collate, maintain and report against SLAs for the Cloud Infrastructure Services team
Leads a team of Cloud Analysts to complete service management activities to time, cost and quality
Line manage a team of up to 10 Cloud Analysts in line with Client practices
Maintained an up-to-date understanding of Cloud technology base and a general understanding of other technology bases
Kept abreast with developments in the IT industry, in particular around Cloud providers
Applies technical expertise and an understanding of business needs to design and develop innovative solutions in the cloud
Technical leadership in the CCB CDOs Cloud work stream
Senior Analyst
Dell International Services
04.2018 - 09.2021
Key Deliverables:
Provide monthly reporting of patching activity; work with local teams to resolve patching
Perform and coordinate routine upgrades and preventative maintenance for the SCCM infrastructure.
Manage SCCM Software Update Point (SUP) and Perform scripting to automate functions.
Perform basic SQL server administration and maintenance and ensure regular backups.
Perform installation, evaluation, maintenance, and problem resolution for the SCCM server and DPs as well as release management deployments to 2000+ Server globally.
Work on Vulnerabilities received through Qualys Scanner & maintain security compliance of the servers.
Maintain up to date knowledge of new software developments in SCCM servers’ technologies.
Experience in the implementation, administration, and configuration of SCCM Enterprise environment, SCCM 2012 R2 infrastructure.
Ø Part of large-scale Virtual machine lift & shift migration to AWS using cloud Endura tool.
mplement and maintain "Best in Class" approaches/practices for enterprise patch management and deployment.
Monitoring the server alerts through Nagios, CloudWatch & troubleshooting the alerts.
Highly organized, detailed oriented, able to plan, prioritize work and meet deadlines; work well under tight deadline. Ability to work directly with all levels of Management to gather user requirements.
Analyst-System Administrator
Verizon Data Services India Pvt Ltd
12.2015 - 04.2018
Managing and Maintaining Windows Server 2003/2008-R2/2012 Domain controller Infrastructure including Active Directory.
Taking care of Server Vulnerabilities remediation using Nessus Scanner tool.
Managing VMware infrastructure environment with 60 plus ESXi servers, 2000 plus virtual machines.
Identifying root cause for Application functional and Windows Updates issues by checking Event Viewer, log files and solving them.
Patch Management using IBM BigFix & SCCM console.
Monitoring the performance of servers by using the monitoring tool and take immediate action based on the alerts received from HP OMI & BMC Patrol agent for the servers.
Handling virtual and physical servers through Remote console.
Windows Cluster administration for the SQL failover cluster server’s disk management.
Performing service requests for the new server builds Physical / VMware and monitoring as per the client requirements.
Solving incident tickets related to disk space issue, High CPU usage, memory usage, Windows Failover, Cluster Reboots, Hardware Failures, Agent Heartbeat Alerts and Performed various troubleshooting and maintenance operations in Windows Server environments.
Responsible for uptime of ESXi and Windows servers/virtual machines.
Associate Professional - System Administrator
CSC India Pvt Ltd
10.2012 - 08.2015
Windows (W2K, W2K3 and W2K8) server support across globe.
Worked on Clusters, Load balancing of servers & IIS issues.
Ability to use various HP tools like HP ILO (Integrated Lights Out), CIM (Compaq Insight Manager), HP Array Configuration Utility for troubleshooting hardware/server issues.
Analyse logs, track and resolve hardware/software matters pertaining to networking, connectivity issues, printers, servers, and applications to meet business needs.
Managing Users & Groups. Dealing with Users logon access & printer related issues.
Performing backups and restoring files from Veritas NetBackup and NT Backup.