Tejashree Satav
Associate
Pune,MH
Summary
Driven Associate with a proven track record at Tata Communications Ltd, enhancing operational efficiency and customer satisfaction. Excelled in leveraging MS Office and superior time management skills to streamline processes and resolve issues, significantly improving service metrics. Demonstrated exceptional management support and customer service, prioritizing impactful outcomes. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
1
1
year of professional experience
Work History
Associate
Tata Communications Ltd
03.2012 - 02.2013
- Worked varied hours to meet seasonal and business needs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
- Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
Education
Bachelor of Computer Applications - Computer And Information Sciences
Pune University
Pune 04.2001 -
Skills
MS Office
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Advanced (C1)
Timeline
Associate
Tata Communications Ltd
03.2012 - 02.2013
Bachelor of Computer Applications - Computer And Information Sciences
Pune University
04.2001 -
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