Tejashri Shinde

Platform Engineer | Ethoca (Acquired by Mastercard)
Dates of Employment: [Start Date] – Present

As a Platform Engineer, I play a pivotal role in maintaining and optimizing multi-tenant Azure infrastructures while collaborating closely with development, business operations, and security teams. I specialize in automating deployments, managing ETL pipelines, and ensuring high availability, scalability, and security for mission-critical applications supporting projects like Fraud Insights, Alerts, Clarity, and Subscription Control.

Key Responsibilities and Achievements:

• Multi-Tenant Azure Infrastructure: Designed, implemented, and maintained scalable, secure, and high-performance multi-tenant Azure environments, optimizing resource management and ensuring operational efficiency across tenants.
• CI/CD & DevOps Automation: Spearheaded the development and maintenance of CI/CD pipelines using tools like Jenkins, Azure DevOps (ADO), and Chef to streamline deployment processes, improve testing efficiency, and reduce manual intervention.
• Cloud Resource Management: Managed and optimized Azure resources, including Virtual Machines, VMSS, Key Vaults, Data Factory, and Cosmos DB, ensuring high availability and fault tolerance.
• Azure ETL & Data Pipeline Development: Led the development of ETL pipelines using Azure Data Factory (ADF), creating linked services, datasets, and dataflows for efficient data processing and transformation across various applications.
• Automation & Scripting: Automated complex data pipeline promotion jobs using Python, JavaScript (JS), jq, and Shell scripts, ensuring seamless transitions between environments and reducing manual intervention. Developed Groovy scripts to automate pipeline workflows and multibranch Jenkins jobs for efficient code integration and delivery.
• Collaboration with Developers: Worked closely with development teams on Java and Spring Boot applications to establish robust testing frameworks, create test cases for smoke and integration testing, and ensure code quality and functionality across environments.
• Business Operations & Production Handover: Collaborated with BizOps (Business Operations) teams for smooth production handovers, providing insights into monitoring, alerting, and disaster recovery (DR) strategiesto ensure uptime, reliability, and responsiveness of production services.
• Monitoring & Observability: Implemented Azure Log Analytics and Splunk for real-time monitoring, alerting, and proactive issue resolution, ensuring system performance and security are consistently maintained.
• Disaster Recovery & High Availability: Contributed to the development and implementation of Disaster Recovery strategies, ensuring seamless failover processes, minimized downtime, and business continuity during incidents.

Skills & Technologies:

• Cloud Infrastructure: Azure (Active Directory, VMSS, Data Factory, Cosmos DB, Key Vaults)
• DevOps & Automation: Jenkins, Azure DevOps (ADO), Chef, Groovy, Python, JS, jq, Shell scripting
• ETL & Data Pipeline Development: Azure Data Factory (ADF), Linked Services, Datasets, Dataflows
• Monitoring & Observability: Azure Log Analytics, Splunk
• Testing Frameworks: Java, Spring Boot, Smoke Testing, Integration Testing
• Disaster Recovery & High Availability: DR strategies, Production Handover, Monitoring & Alerting

• Company Overview: Part of Platform as a Service (PaaS) Team within Infrastructure Services that runs, builds and maintains the Bank's infrastructure
• Worked in Enterprise Data Integration team which is having shared resources
• This role translates to the DevOps Engineer position that is responsible for delivering of continuous Integration and continuous Delivery for Enterprise Integration and Data Integration components across the bank by providing infrastructure
• Part of Platform as a Service (PaaS) Team within Infrastructure Services that runs, builds and maintains the Bank's infrastructure

• Responsible for Configuring, Managing & Administering overall VPCs, EC2, RDS, Cloud Front, Cloud Watch
• S3, ELB and also providing applications support for deployment with Terraform Jenkins on AWS Cloud
• Configure, monitor and automate Amazon Web Services as well as involved in deploying the application on cloud platform like Amazon Services using Devops tools like Terraform and Git
• Creating AWS Services and maintained and utilized the policy management of S3 buckets
• Glacier, EFS for storage and backup on AWS
• Experience with deployment & Management of orchestration tools such as Kubernetes

• ETL Administration including user administration, folder migration, environment maintenance etc
• Setting up cluster for the high performance
• Creating new services Repository Service, Integration Services in Linux and Windows environments
• Planning, implementation & deployment of changes to PROD environment
• Review, enhance and support the continued availability, effectiveness and risk compliance of the infrastructure
• Applying Emergency bug fixes for the environments on technical related issues
• ETL Tools up-gradation from end-to-end in all environments from DEV -UAT-PROD technical support for the ABINITIO environment
• Applying license to the ETL products
• Maintenance activities along with Linux/Oracle patching of all environments