
Dynamic professional with extensive experience in finance and administration, notably at Shift Pvt Ltd. Proven track record in compliance auditing and data reconciliation, fostering team collaboration and enhancing operational efficiency. Adept at risk assessment and maintaining high customer satisfaction through effective communication and problem-solving skills.
*Verify information as per company and banking policy prior to final settlement.
*Ensure all incoming documents are in line with compliance requirements
*Completed reconciliations for financial records.
*Maintained and updated settlement data to ensure accuracy and compliance.
*Ensuring the company adheres to AML, CTF and internal risk policies and procedure requirements
*Ensure reporting is performed in accordance with pre-established time frames and agreed SLAs
*Assisting clients with operating their Line of Credit facilities
*Performed reporting in alignment with established timelines and agreed SLAs.
*Contributed innovative ideas and solutions to enhance team performance and outcomes.
*Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
*Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
*Assisted customers by providing payout statements and account summaries, enhancing overall satisfaction.
*Collaborated closely with team members to achieve project objectives and meet deadlines.
*Worked with cross-functional teams by contributing service in 9-10 processes to achieve goals. Listed Below
Prepare CAM
Events
Trade invoices
payment operations
SOA-POL
Preparing Final Loan Agreements
Compliance check
and other sub processes
*Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized software tools like Salesforce and credit platforms to streamline processes and improve operational performance.
*Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Documented notable professional milestones.
* Constantly got promoted from Trainee Analyst to Junior Analyst to Associate Settlements
*Provided dedicated participation in Business services Team Expo
*Successfully completed Cambridge English training.