Tejashwini M
Process Associate Operations
Bangalore
Summary
Process Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in designing process architecture, establishing process measurement systems and to manage processes effectively.
Overview
2
2
years of professional experience
42
42
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Process Associate - Operations
Mr Cooper Group
08.2023 - Current
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Handled high volumes of incoming work requests professionally while maintaining excellent organization.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Collaborated with team members for enhanced process efficiency and productivity.
- Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
Virtual Relationship Banker
HDFC Bank
04.2022 - 03.2023
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
Education
MBA - Human Resource And Finance
Singhania University
Bangalore 08.2022 - Current
Accounting
Maharani College of Commerce Mysore
Mysore, India 03.2020 - 09.2023
Commerce
S Cadambi Indp PU College
Bangalore 04.2001 - 04.2020
Sri Vivekananda High School
Bangalore 04.2001 - 04.2019
Skills
Hard worker and Supporter
Team-player who can also work independently
Relationship building and management
Banking
Business Development
Report Analysis
Certification
Tally.
Computer knowledge and skills
- Computer Basics
- Internet Surfing
- Social media
- Microsoft Office Intermediate (Excel, Word, PowerPoint)
Personal Information
- Father's Name: MOHAN KUMAR
- Date of Birth: 11/14/2001
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Disclaimer
I am confident of my ability to work in a team and as individual. I hereby declare that the above-furnished details are true to the best of my knowledge.
Timeline
Process Associate - Operations
Mr Cooper Group
08.2023 - Current
MBA - Human Resource And Finance
Singhania University
08.2022 - Current
Virtual Relationship Banker
HDFC Bank
04.2022 - 03.2023
Accounting
Maharani College of Commerce Mysore
03.2020 - 09.2023
Commerce
S Cadambi Indp PU College
04.2001 - 04.2020
Sri Vivekananda High School
04.2001 - 04.2019