Experienced Team Leader with a proven track record of successful project management and team building. Skilled at motivating others and developing strategies for increased productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure Team lead position. Ready to help team achieve company goals. To work in a challenging and professional environment where I can apply my technical knowledge to achieve organizational and professional. goals.
* Successfully led a team of 15 agents to consistently meet and exceed client satisfaction targets
* Managed day to day planning and problem solving related to in-bond work volumes
* Organized team meetings to discuss goals and objectives, ensured deadlines are met and provided guidance
* Conducted quality reviews daily work to ensure high quality is maintained across all process