Kajal Pravin Gohil
B-2402, Sanghvi S3 Ecocity Orchid Mahajan Wadi Mira Road Mira Bhyandar
Summary
Fraud and Vigilance professional with 6+ years of experience in banking compliance, investigations, reimbursement review, whistleblower case handling, internal controls, and MIS reporting.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Deputy Manager – Fraud Detection & Vigilance
Kotak Mahindra Bank
01.2025 - Current
- Review employee and vendor reimbursement claims for policy compliance.
- Handle whistleblower complaints related to expense misuse and policy violations.
- Conduct investigations involving employees and vendors.
- Prepare investigation reports, findings, and MIS for management.
- Coordinate with internal teams for case closure and corrective actions.
Deputy Manager – Service Delivery Officer
Kotak Mahindra Bank
01.2023 - 12.2024
- Managed branch operations with focus on compliance and risk control.
- Audited retail liability, suspense, and office accounts.
- Handled customer escalations and service-related issues.
- Coordinated with regional and central teams for smooth operations.
Assistant Manager – Service Officer
Kotak Mahindra Bank
01.2021 - 01.2023
- Provided customer service to retail and business banking clients.
- Managed cash transactions and daily branch operations.
- Maintained BOD/EOD reports and operational records.
Business Coordinator
Shamkris Group of Companies
Mumbai
02.2018 - 01.2021
- Planned and coordinated internal audits to ensure timely and efficient completion.
- Managed ISO certification compliance, including handling audits, suspensions, and withdrawals.
- Maintained accurate audit records, reports, and compliance documentation.
- Created and managed a client database for effective tracking and record management.
Education
MBA - Financial Management
NMIMS Deemed-to-be-University
06.2022 - 07.2024
Bachelor of Commerce -
University of Mumbai
06.2014 - 05.2017
HSC - Commerce
SNDT Women’s University
06.2013 - 03.2014
SSC -
Shailendra High School
06.2011 - 03.2012
Skills
- Fraud Detection & Vigilance
- Expense and Reimbursement Review
- Whistleblower Case Handling
- Investigation and Documentation
- Compliance and Internal Controls
- MIS and Reporting
Certification
- IRDA / SP Certification – General & Life Insurance
- MS-CIT
- Tally ERP
Accomplishments
- Promoted from Assistant Manager to Deputy Manager based on performance.
- Recognized as Exceptional Achiever (FY 2023–24).
Personal Information
Date of Birth : 01/11/1996
Nationality : Indian
Religion : Hindu
Marriage Status: Single
Place: Mumbai
Languages
- English
- Hindi
- Marathi
- Gujarati
Timeline
Deputy Manager – Fraud Detection & Vigilance
Kotak Mahindra Bank
01.2025 - Current
Deputy Manager – Service Delivery Officer
Kotak Mahindra Bank
01.2023 - 12.2024
MBA - Financial Management
NMIMS Deemed-to-be-University
06.2022 - 07.2024
Assistant Manager – Service Officer
Kotak Mahindra Bank
01.2021 - 01.2023
Business Coordinator
Shamkris Group of Companies
02.2018 - 01.2021
Bachelor of Commerce -
University of Mumbai
06.2014 - 05.2017
HSC - Commerce
SNDT Women’s University
06.2013 - 03.2014
SSC -
Shailendra High School
06.2011 - 03.2012