Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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Tejaswi Mohit Prabhakar

Tejaswi Mohit Prabhakar

Gurgaon

Summary

Dynamic sales leader with a proven track record at Volvo Car India, excelling in BEV sales strategy and CRM management. Achieved a remarkable reduction in retailer response time and pioneered innovative Video Demo initiatives. Adept at driving revenue growth and enhancing luxury customer experiences through strategic partner development and effective marketing activations.

Overview

13
13
years of professional experience

Work History

Online Direct Sales Manager (Sales Manager)

Volvo Car India
Gurgaon
01.2024 - Current

Retail & Sellout Leadership

  • Delivered 100% year-on-year sellout growth in BEVs (2024), driven entirely by centralized leads from Volvo India, while managing the BEV portfolio exclusively. Strengthened structured sell-out processes, dealer push programs, and retail team capability across key markets. Balanced retail and corporate channels to ensure sustainable volume growth.
  • BEV Leadership: Spearheaded Volvo’s electrification journey in India, scaling BEV retail sales via lead conversion excellence, dealer enablement, digital-first retail processes, and immersive experiences (Video Demo).

Corporate Sales – New Channel Creation.

  • Built Volvo’s first-ever Corporate Sales vertical, designing end-to-end policies, engagement frameworks, and segmentation (Local/SME, Global Majors, Swedish Companies, and Special Segments like Doctors and Lawyers).
  • Launched the Key Account Manager (KAM) framework: hired, onboarded, and trained KAMs; implemented corporate scorecards, and structured review cadence to monitor performance and ensure dealership representation.
  • Personally engaged with high-potential corporate clients, driving pipeline, account penetration (approximately 10% within two months), and repeat sales.
  • Rolled out the Corporate Day initiative and organized display and drive events to boost corporate employee engagement.
  • Developed CRM enhancements to track corporate leads and monitor KAM-led pipelines.

Process & D2C Operations

  • Piloted a direct-to-customer BEV model (2024), with Volvo managing inventory, color change requests, billing, shipment, and stock forecasting, ensuring a seamless customer experience. Transitioned in 2025 to a hybrid dealer-integrated model.
  • Pioneered the Activity-Based Revenue (ABR) framework for BEVs, driving dealer participation and retail accountability, despite zero margin allocation.
  • Established structured reviews, scorecards, and funnel governance for centralized lead conversion, retail execution, and dealer performance.

Digital and Customer Engagement Innovations.

  • Launched India’s first automotive video demo, an immersive 10–15 minute pre-test drive digital experience, improving lead quality and conversions.
  • Piloted a referral program with two dealerships, engaging over 1,000 customers, generating ten leads, and two confirmed sales; built an ROI tracking framework for scale-up.
  • Embedded customer journey monitoring (enquiry → delivery), improving personalization, test-drive experience, and premium customer experience.

Accessory and Incentive Leadership

  • Maintained 100%+ per-car retail incentive achievement YTD, integrating accessory penetration, extended warranty, and value-added services across ICE and BEV portfolios.
  • Rolled out an accessory performance tracker tied to dealer incentives, boosting per-unit margin contribution.

Cross-Functional Leadership

  • Partnered with Marketing, Finance, Product, Commercial, and Supply Chain teams to align campaigns, policies, incentives, and stock allocation for retail and corporate channels.
  • Coordinated with CRM and After-Sales to enable referral programs, track conversions, and strengthen centralized lead pipeline accountability.
  • Strengthened dealer KAM and Inside Sales teams through training, huddles, and performance governance, ensuring alignment with Volvo’s premium brand values.

Team Development and Capability Building.

  • Led a 12-member inside sales team, achieving a 10% lead-to-sale conversion from centralized leads in 2024, while improving test drives and providing a superior customer experience.
  • Implemented an inside sales incentive framework and structured review mechanisms to institutionalize funnel ownership and accountability.

Awards and Recognition.

  • Recognized internally for innovation in digital retail (Video Demo), corporate channel creation, and record BEV retail growth.

Cluster Manager - North 1 (Delhi NCR & Gurgaon) & North 2 (UP & Punjab)

Dyson India
Gurgaon
11.2018 - 12.2023
  • Managed Indiaʼs largest flagship stores in Delhi (DLF Promenade, Select City Walk) and Gurgaon, and launched the biggest Partner Demo Store in Noida.
  • Led a retail team covering 30+ modern trade and beauty stores across South Delhi, SW Delhi, SE Delhi, and Gurgaon.
  • Expanded Noidaʼs presence from 2 to 9 stores in a year, selling 1,000 units in 5 months.
  • Delivered 136% YoY growth in 2022, 12% growth in NKA channel, 182% in Partner Demo, and 101% in RKA channel.
  • Achieved 70% of the H1 sellout target through local marketing, sales contests, and BTL activations.
  • Recognized for achieving highest referral contribution (20%) countrywide.
  • Pioneered Video Demo model during COVID, transitioning from in-store to virtual selling and contributing 50% of regional business.
  • Held full P&L ownership, rolled out 20+ Experience Zones (SIS) in 6 months across new cities: Delhi NCR, Chandigarh, Ludhiana, Jalandhar, and Lucknow.
  • Managed inventory mix to drive GMPU, fast movers, and new product launches (NPDs).
  • Expanded beauty channel presence in Nykaa Beauty-only stores and built longterm partner collaborations.
  • Collaborated with mall managements for footfall-driving events and premium visual merchandising.
  • Best Cluster Manager Q1 2022 & 2023
  • CFT Top-Gun (Cluster Manager of the Year 2021)
  • Strengthening Dyson Infrastructure Award (2020)
  • Sales Manager of the Year (2019)

Area Sales Manager - D2C, Modern Trade & General Trade | North India

Dyson India
Gurgaon
11.2019 - 12.2021
  • Started as Direct-to-Home (D2C) Manager for Delhi NCR, managing in-home demos via a team of 6 Demo Experts and 2 contact center staff.
  • Drove 70% organic lead contribution and maintained 60%+ average conversion rates.
  • Launched Dysonʼs Video Demo initiative during lockdowns - scaled to be 50% of regional business.
  • Managed Key Accounts, Modern Trade, and General Trade with 2 distributors and 100+ retailers.
  • Opened new stores in Delhi NCR, Lucknow, Chandigarh, Ludhiana, and Jalandhar as part of rapid retail expansion.
  • Built and led a team of 10+ direct and 5 indirect reportees, including supervisors.

Team Leader - Direct Sales

SIS Prosegur
Gurgaon
12.2016 - 11.2018
  • Led 15-member team; grew from 10 to 30 micro-clusters; achieved 80% residential and 20% B2B revenue.
  • Ran RWA campaigns, activations, and customized demos; exceeded sales targets consistently.
  • Awarded Sales Manager of the Year 2018.

Sales Manager - Premium Cars

Audi India (Partner Dealership)
07.2014 - 07.2016
  • Managed HNI relationships and luxury vehicle sales.
  • Ran bespoke test drive events and influencer activations.

Sales Executive & Sales Associate

Hilton & Marriott Hotels
02.2013 - 05.2014
  • Managed event and B2B sales; built a strong foundation in guest experience.
  • Earned Silver, Gold, and Platinum Performer Awards in 2013.

Education

MBA -

Chandigarh University
05.2025

Master in Management -

Eurasian Management and Administration school
Moscow
01.2019

Bachelor of Hotel Management and Catering Technology -

West Bengal University of Technology
01.2013

Skills

  • Retail Sales Leadership
  • BEV Sales Strategy
  • CRM & Lead Management
  • ABR Execution
  • Inside Sales
  • Cluster Management
  • Partner Development
  • Video Demo
  • Referral Campaigns
  • Luxury CX
  • P&L Ownership
  • Store Expansion
  • Marketing Activation

Personal Information

Date of Birth: 06/06/91

Timeline

Online Direct Sales Manager (Sales Manager)

Volvo Car India
01.2024 - Current

Area Sales Manager - D2C, Modern Trade & General Trade | North India

Dyson India
11.2019 - 12.2021

Cluster Manager - North 1 (Delhi NCR & Gurgaon) & North 2 (UP & Punjab)

Dyson India
11.2018 - 12.2023

Team Leader - Direct Sales

SIS Prosegur
12.2016 - 11.2018

Sales Manager - Premium Cars

Audi India (Partner Dealership)
07.2014 - 07.2016

Sales Executive & Sales Associate

Hilton & Marriott Hotels
02.2013 - 05.2014

MBA -

Chandigarh University

Master in Management -

Eurasian Management and Administration school

Bachelor of Hotel Management and Catering Technology -

West Bengal University of Technology
Tejaswi Mohit Prabhakar