TEJASWINI D
Bengaluru
Summary
Results-driven Financial Crime Administrator at Wells Fargo with a proven track record in quality assurance and risk mitigation. Leveraging strong interpersonal skills and industry-specific tools, I consistently achieved 100% accuracy in compliance processes, enhancing customer satisfaction and ensuring data integrity. Committed to teamwork and effective communication in high-stakes environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Financial Crime Administrator
Wellsfargo
Bengaluru
03.2025 - Current
- The average quality score in sanctioned country processes is at 99%.
- L2/QC - Performing my role as a quality checker for the team, ensuring the accuracy of the cases dispositioned by L1s.
- Managed the onboarding process for customers with a sanction's nexus, in compliance with Wells Fargo's regulatory standards.
- Assisted SCO customers in opening various account types, including savings, current, credit, and business accounts.
- Ensured compliance by placing account holds when customers failed to provide required documentation.
- Contributed to risk mitigation by identifying and preventing the onboarding of non-compliant or high-risk customers.
- Actively participated and raised valid concerns in production.
- Following my transition to a QA role, I consistently delivered high-quality results by meeting all my daily targets with 100% accuracy and attention to detail.
- I provided consistent support to team members to ensure a smooth workflow.
- Ensured all customer data was accurate, complete, and updated based on guidelines.
- Identified risk gaps, mismatches, suspicious patterns, and escalated cases to compliance whenever required.
- Assisted the senior administrator in the QA process for high-risk customers.
Associate Loan documentation processor
Wells Fargo
Bengaluru
04.2024 - 02.2025
- Performing the due diligence on new clients, documentation review and verification of reviewed documentations
- Validating customers information using industry tools such as LWWFT, ICMP and SVP, ensuring accuracy and compliance.
- Identifying, documenting and escalating KYC discrepancies, ensuring timely resolution to mitigate risk exposure.
- Achieved an optimal balance between speed and thoroughness by leveraging strong attention to detail in reviewing applications without sacrificing efficiency
- Enhanced customer satisfaction with timely communication and transparent updates throughout the loan process.
- Private limited solutions Bengaluru
Education
Bachelor of Commerce -
New Horizon College
Bengaluru05.2023
Pre-University Course -
New Horizon PU College
Bengaluru05.2020
Secondary School Leaving Certificate -
K.K English High School
Bengaluru05.2018
Skills
- Strong interpersonal skills
- Communication skills
- Commitment
- Flexibility
- Team work
- Time management
- Multi-tasking
- Industry specific tools (SVP, LWWFT and ICMP)
- Documentation review
- Quality assurance
- Customer onboarding
Certification
- Certificated in MS Excel, New Horizon College
- Certificated in Commercial and Investment Banking, I-Primed Education Solutions
Timeline
Financial Crime Administrator
Wellsfargo
03.2025 - Current
Associate Loan documentation processor
Wells Fargo
04.2024 - 02.2025
Bachelor of Commerce -
New Horizon College
Pre-University Course -
New Horizon PU College
Secondary School Leaving Certificate -
K.K English High School