Dynamic Associate Network Engineer at British Telecom, specializing in Python programming and incident management. Demonstrated success in delivering superfast broadband services while ensuring 100% quality in network support. Skilled collaborator with teams and clients, showcasing strong analytical thinking and a results-oriented approach to achieving strategic objectives.
❖ Managed the design, installation, and management of organization – wide area
networks, network segments, and internet system.
❖ Worked closely with internal business partners to understand their
requirements, mapping these to the company’s strategy.
❖ Part of operation team providing network support.
❖ Worked for UK clients to provide them superfast broadband services.
❖ Worked as backup QA for the team in providing 100% quality of work done.
❖ Provide training to new joiners for process - PIA Build Complete, PIA Missing
Inventory, Estimate Creation. Worked closely with the onshore team to meet the requested requirements in fulfilling the quality of work and timely delivery.
❖ Supporting UK clients on calls and emails for any kind of copper and fibre
cables issue.
❖ Completed day-to-day duties accurately and efficiently.
Python programming
PIPeR expertise
Excel proficiency
Incident management