Tejaswini Kumar

Bangalore

Summary

To gain knowledge from different sector so that I can use for helping company to achieve its goal. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.

Overview

years of professional experience

Work History

Inside Sales Associate

Healthifyme

Bengaluru

08.2023 - 01.2024

Had a take on achieving good number of targets.
Followed up with prospects who had expressed interest in our products or services.
Conducted market research to identify potential customers and competitive pricing strategies.

Customer Success Representative

Bright Money Tech. Pvt. Ltd.

Bengaluru

02.2022 - 04.2023

Generated reports on customer success metrics such as retention rates or average response times.
Developed strong relationships with customers to ensure satisfaction and loyalty.

Education

Bachelor of Engineering -

Yeshwantrao Chavan College Of Engineering.

12.2022

Skills

Call Management
Inbound and Outbound Calling
Analytical
Leadership
Computer Proficiency
Organisational

Observation
Decision Making
Communication
Multitasking
Soft Skills
Hard Skills

Languages

Japanese
English
Hindi
Tamil
Telegu
Marathi

Hobbies and Interests

Reading & Writing
Travelling
Pet Care
Cooking
Volunteer work
Badminton

Accomplishments

Had received 3 consecutive Sprint Star awards in Bright Money.
Had made good money with achieving targets and incentives

Timeline