Quality Analyst with 3.5 Years of experience in developing comprehensive test plans and strategies to ensure software quality. Engaged in system troubleshooting and bug tracking, successfully preventing malfunctions and enhancing product reliability. Conducted thorough testing of functionality, performance, and compliance against design specifications, contributing to high customer satisfaction levels. Collaborated within Agile and Scrum frameworks to meet project milestones while executing both manual and automated tests for optimal user experience.