Hi, I’m
Tejdeep Reddy
Lead Sofware Engineer
Hyderabad,TG
Summary
Experienced and collaborative professional with 11 years of expertise in ITIL process, cloud operations, and infrastructure management. Proven track record of leading software engineering teams and spearheading innovative solutions in both on-prem and cloud environments.
Overview
13
years of professional experience
2
Certifications
Work History
Virtusa Consulting services
Lead software engineer
01.2016 - Current
Job overview
- Managed day-to-day operations of Cloud production, pre-production, and Production environments infrastructure, ensuring system availability, performance, capacity, and continuity
- Responded to incidents, events, and problems reported by customers or monitoring tools, adhering to defined SLAs
- Participated in on-call rotation (including nights and weekends) and addressed alerts generated via Slack channels, dashboards, and monitoring systems
- Maintained flexibility to support off-hour tasks and overlapping shifts with global regional teams
- Strictly adhered to Change Management, Security Compliance, and Incident Management procedures in line with corporate regulations
- Analyzed observability data to proactively enhance the stability and performance of Cloud environments
- Conducted periodic checks and testing (e.g., monitors, backups, BR/DR procedures)
- Authored and improved operational documentation, including playbooks, runbook, and guides
- Performed Cloud stack creation, upgrades, deployments, and environment support tasks
- Collaborated with Global Cloud Operations, Product Development, and Engineering teams to ensure smooth operation and successful project execution
- Led and contributed to internal initiatives to improve Cloud Operations services
- Ensured compliance with corporate privacy and data security policies.
- Designed, coded, tested, debugged and documented programs using agile development practices.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
Accenture
Associate software engineer
01.2012 - 01.2016
Job overview
- L2 support engineering and Middleware Admin
Education
SJCIT CollegeChickballapur, Karnataka
B E. from Computer Science
Skills
Certified Project Manager
Cloud Solutions Engineer (AWS)
DevOps Specialist
Agile Project Management
Agile Scrum Master
Continuous Integration/Continuous Deployment
Unix/Linux Command Line Expertise
Basic SQL Proficiency
Dynatrace Implementation
Application Performance Monitoring
Experience with Splunk
ServiceNow Administration
Leadership And Deliverables
- Led the team with strategic direction and clear communication during on-prem to Cloud Migration.
- Highlighted improved scalability, reduced costs, and enhanced security for the client.
- Demonstrated the migration process, from planning to execution, ensuring minimal downtime.
Future Prospects
- AIops
- GCP
- POWER BI
Certification
PMP (Project management professional)
Awards
- Virtusa Guru Award, 2022-23
- Service Excellence Award
Timeline
Lead software engineer
Virtusa Consulting services
01.2016 - Current
Associate software engineer
Accenture
01.2012 - 01.2016
SJCIT College
B E. from Computer Science