TEJENDRA PRATAP SINGH
Business Analyst
Hapur
Summary
Experienced with advanced analytics techniques to uncover business insights. Utilizes data-driven strategies to inform decision-making and operational improvements. Track record of leveraging statistical analysis, machine learning, and data visualization to achieve measurable results.
Overview
10
10
years of professional experience
Work History
MIS & Analytics Manager
TATA Tele Services Ltd.
02.2022 - Current
- Delivered daily, monthly Big Data reports to support strategic planning and leadership decision-making.
- Forecasted churn and sales reject patterns to strengthen client retention strategies.
- Conducted safe custody analyses to drive client retention and customer complaints to enhance service delivery and client satisfaction.
- Designed and managed product utilization, logo-wise revenue dashboards to identify growth areas and optimize performance.
- Monitored churn vs. restoration metrics to implement data-driven, growth-focused initiatives across business segments.
Regional Planning Manager
TATA Tele Services Ltd.
02.2022 - 10.2022
- Partnered with the Regional Head to drive strategic business growth through data-driven planning and execution.
- Led sales forecasting, rejection/churn analysis, and performance tracking to optimise retail operations.
- Ensured data integrity through regular audits and delivered actionable insights via performance dashboards.
- Oversaw end-to-end sales support including agent mapping, onboarding/exits, payroll, incentives, and query resolution.
Process Manager
YTR Global Solutions
02.2019 - 01.2022
- Managed end-to-end financial processes for Credit Card and Personal Loan portfolios.
- Analyzed customer data to identify trends and supported strategic decision-making.
- Delivered excellent customer service, driving revenue growth and meeting sales targets.
- Enhanced team productivity through training and implementation of best practices.
Sr. Analyst
eMDs
09.2017 - 02.2019
- Managed ageing, denial resolution, and TFL claim submissions with accuracy.
- Handled insurance queries and resolved patient billing disputes promptly.
- Monitored team productivity and ensured smooth daily operations.
AR Executive
Pacific Venture Pvt. Ltd
11.2015 - 09.2017
- Managed ageing, denials, appeals, and AR transactions, including billing adjustments and write-offs as per vendor agreements.
- Performed charge and payment posting with accurate insurance verification.
- Handled provider negotiation letters and ensured smooth claim processing.
Education
Graduated - Electrical And Electronics Engineering
NIT Srinagar
Srinagar, India 04.2001 -
Higher Secondary -
P.P.J. Saraswati Vihar
Nainital 04.2001 -
High School -
P.P.J.Saraswati Vihar
Nainital 04.2001 -
Skills
Skilled in complex data analysis using MS Excel
Power BI data visualization
PowerPoint Proficiency
Collaborative strategic planning
Sales strategy implementation
Revenue performance evaluation
Sales performance analysis
Data-driven forecasting
Analytical decision making
Analytical reporting
Accomplishments
- Secured 2nd position in Inter-NIT Volleyball tournament at NIT Kurukshetra, 2015.
- NSS 'B' certificate belonging to unit P.P.J. Saraswati Vihar, 2010.
- Secured 2nd position in Volleyball at cluster level in Vidya Bharti competition, 2009.
- Appreciation certificate for representing in the Inter-NIT Sports Meet at NIT, Trichy.
Timeline
MIS & Analytics Manager
TATA Tele Services Ltd.
02.2022 - Current
Regional Planning Manager
TATA Tele Services Ltd.
02.2022 - 10.2022
Process Manager
YTR Global Solutions
02.2019 - 01.2022
Sr. Analyst
eMDs
09.2017 - 02.2019
AR Executive
Pacific Venture Pvt. Ltd
11.2015 - 09.2017
Graduated - Electrical And Electronics Engineering
NIT Srinagar
04.2001 -
Higher Secondary -
P.P.J. Saraswati Vihar
04.2001 -
High School -
P.P.J.Saraswati Vihar
04.2001 -