Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst
TEJENDRA PRATAP SINGH

TEJENDRA PRATAP SINGH

Business Analyst
Hapur

Summary

Experienced with advanced analytics techniques to uncover business insights. Utilizes data-driven strategies to inform decision-making and operational improvements. Track record of leveraging statistical analysis, machine learning, and data visualization to achieve measurable results.

Overview

10
10
years of professional experience

Work History

MIS & Analytics Manager

TATA Tele Services Ltd.
02.2022 - Current
  • Delivered daily, monthly Big Data reports to support strategic planning and leadership decision-making.
  • Forecasted churn and sales reject patterns to strengthen client retention strategies.
  • Conducted safe custody analyses to drive client retention and customer complaints to enhance service delivery and client satisfaction.
  • Designed and managed product utilization, logo-wise revenue dashboards to identify growth areas and optimize performance.
  • Monitored churn vs. restoration metrics to implement data-driven, growth-focused initiatives across business segments.

Regional Planning Manager

TATA Tele Services Ltd.
02.2022 - 10.2022
  • Partnered with the Regional Head to drive strategic business growth through data-driven planning and execution.
  • Led sales forecasting, rejection/churn analysis, and performance tracking to optimise retail operations.
  • Ensured data integrity through regular audits and delivered actionable insights via performance dashboards.
  • Oversaw end-to-end sales support including agent mapping, onboarding/exits, payroll, incentives, and query resolution.

Process Manager

YTR Global Solutions
02.2019 - 01.2022
  • Managed end-to-end financial processes for Credit Card and Personal Loan portfolios.
  • Analyzed customer data to identify trends and supported strategic decision-making.
  • Delivered excellent customer service, driving revenue growth and meeting sales targets.
  • Enhanced team productivity through training and implementation of best practices.

Sr. Analyst

eMDs
09.2017 - 02.2019
  • Managed ageing, denial resolution, and TFL claim submissions with accuracy.
  • Handled insurance queries and resolved patient billing disputes promptly.
  • Monitored team productivity and ensured smooth daily operations.

AR Executive

Pacific Venture Pvt. Ltd
11.2015 - 09.2017
  • Managed ageing, denials, appeals, and AR transactions, including billing adjustments and write-offs as per vendor agreements.
  • Performed charge and payment posting with accurate insurance verification.
  • Handled provider negotiation letters and ensured smooth claim processing.

Education

Graduated - Electrical And Electronics Engineering

NIT Srinagar
Srinagar, India
04.2001 -

Higher Secondary -

P.P.J. Saraswati Vihar
Nainital
04.2001 -

High School -

P.P.J.Saraswati Vihar
Nainital
04.2001 -

Skills

Skilled in complex data analysis using MS Excel

Accomplishments

  • Secured 2nd position in Inter-NIT Volleyball tournament at NIT Kurukshetra, 2015.
  • NSS 'B' certificate belonging to unit P.P.J. Saraswati Vihar, 2010.
  • Secured 2nd position in Volleyball at cluster level in Vidya Bharti competition, 2009.
  • Appreciation certificate for representing in the Inter-NIT Sports Meet at NIT, Trichy.

Timeline

MIS & Analytics Manager

TATA Tele Services Ltd.
02.2022 - Current

Regional Planning Manager

TATA Tele Services Ltd.
02.2022 - 10.2022

Process Manager

YTR Global Solutions
02.2019 - 01.2022

Sr. Analyst

eMDs
09.2017 - 02.2019

AR Executive

Pacific Venture Pvt. Ltd
11.2015 - 09.2017

Graduated - Electrical And Electronics Engineering

NIT Srinagar
04.2001 -

Higher Secondary -

P.P.J. Saraswati Vihar
04.2001 -

High School -

P.P.J.Saraswati Vihar
04.2001 -

Similar Profiles

CREATE PROFILE
TEJENDRA PRATAP SINGHBusiness Analyst