Tejeswar Reddy

• Business Analyst with 5+ years of experience delivering data-driven and process improvement solutions across digital platforms and healthcare domains.
• Certified SAFe 6 Product Owner/Product Manager with strong expertise in requirements gathering, stakeholder management, system implementation, and UAT coordination.
• Proven ability to bridge business and technical teams, optimize workflows, and support system lifecycle activities including testing, validation, and deployment.
• Experienced in working with cross-functional teams to deliver scalable solutions aligned with business and regulatory needs.
• Strong analytical mindset with growing focus on healthcare systems, data analysis, and digital transformation initiatives.
• APCOA is a leading provider of parking management solutions, enhancing business operations and customer experience.
• Facilitated smooth project execution by developing comprehensive project plans.
• Conducted training sessions for new software implementations, increasing staff productivity levels.

Supporting healthcare insurance systems at CareFirst (USA), analyzing claims and payment data to improve business decisions and system performance. Specialized in data-driven insights, requirements analysis, and aligning healthcare workflows with scalable, compliant technology solutions.

· Worked as a Business Analyst and Data Analyst supporting healthcare insurance systems, focusing on claims, payments, and operational reporting.

· Collaborated with senior Business Analysts and business stakeholders to gather and document reporting and data requirements for analytics solutions.

· Translated business needs into functional specifications for dashboards and reports, ensuring alignment with healthcare workflows and business objectives.

· Designed and developed interactive dashboards using MicroStrategy to track KPIs related to claims processing, transaction volumes, and system performance.

· Performed data analysis on large datasets to identify trends, anomalies, and opportunities for process improvement.

· Supported data validation and testing activities to ensure accuracy, consistency, and reliability of reports and dashboards.

· Worked with data teams to understand data models, mappings, and data sources used for reporting and analytics.

· Assisted senior BAs in stakeholder workshops, requirement walkthroughs, and solution discussions.

· Coordinated User Acceptance Testing (UAT) for reporting solutions, ensuring outputs met business expectations.

· Created documentation including business requirements, data definitions, and reporting logic for end users.