TEJINDER SINGH
Program Coordinator
Hyderabad
Summary
Program coordination professional managing timelines, dependencies, and follow-up with 10+ stakeholders per week across multiple concurrent initiatives. Supports program planning, progress tracking, and issue resolution to keep work moving on schedule. Aligns well with Program Coordinator roles that need structured execution, clear reporting, and cross-functional coordination.
Overview
4
4
years of professional experience
Work History
Learning Delivery Specialist / Delivery Specialist
DELOITTE
11.2024 - Current
- Coordinated end-to-end delivery of multiple learning and business programs, managing timelines, stakeholders, dependencies and operational requirements.
- Managed multiple concurrent workstreams and delivery activities while maintaining schedules, priorities and agreed service requirements.
- Worked with cross-functional stakeholders to understand requirements, coordinate deliverables and ensure timely execution of assigned activities.
- Monitored program progress and maintained trackers covering status, pending actions, dependencies and completion milestones.
- Supported delivery of programs including BTS, Industry, IT Booth Champ, IT National, Kickstart, GSMM, MTS and TTW.
- Identified operational blockers and dependencies, coordinated with relevant stakeholders and supported timely issue resolution.
- Maintained process documentation and operational trackers to improve visibility, consistency and execution quality.
- Supported process improvement and standardization by identifying recurring issues and improving operating practices.
- Used Microsoft Excel and reporting mechanisms to track operational data, monitor progress and communicate updates to stakeholders.
- Adapted to changing priorities in a fast-paced enterprise environment while supporting multiple stakeholders and time-sensitive deliverables.
Quality Analyst / HR Operations
FOUNDEVER
06.2022 - 11.2024
- Conducted quality audits and reviewed operational processes against defined standards and requirements.
- Performed Root Cause Analysis (RCA) to identify recurring process, quality and performance issues and supported corrective actions.
- Prepared quality reports, performance metrics and trend analysis for management review and operational decision-making.
- Conducted feedback and coaching sessions to improve process adherence, quality performance and consistency.
- Supported development and maintenance of SOPs and process documentation to standardize operational activities.
- Collaborated with stakeholders to resolve process issues, identify gaps and improve overall operational effectiveness.
- Supported HR operations including employee performance review activities and process-related coordination.
Education
Master of Business Administration (MBA) - Human Resources Management
Skills
Project & program coordination
Stakeholder management
Workstream coordination
Dependency & timeline management
Microsoft Excel
Process management
Operations management
Process improvement
Quality management
SOP development
Meeting facilitation
Resource planning
Status reporting
Workflow mapping
Process compliance monitoring
TOOLS
Microsoft Excel | Microsoft Office | Learning Management Systems (LMS) | SAP | Ariba | Fieldglass | Reporting & Tracking Tools
Timeline
Learning Delivery Specialist / Delivery Specialist
DELOITTE
11.2024 - Current
Quality Analyst / HR Operations
FOUNDEVER
06.2022 - 11.2024