Business Analyst
- Key contributor to the development of a major project by authoring detailed Business Requirements Documents ‘BRD’ to guide the product development process
- Produced detailed product documentation, including use cases, user stories, business rules, functional requirements, and interface/functionality mock-ups to ensure effective communication and alignment among all team members
- Created wireframes and interactive prototypes using Figma to visualize product features and user flows
- Worked closely with UI/UX, QA, backend, and frontend teams to ensure design and technical specifications aligned with business objectives
- Facilitated regular cross-functional team meetings to address project challenges, refine requirements, and align on project goals
- Collaborated with the sales team to translate client needs into clear business and technical requirements
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.