Tejnarayan Mandal

● Managing end-to-end travel operations for 5 group entities under the organization.
Handling domestic and international flight bookings for all corporate employees, including ticket issuance, reissuance, rescheduling, and cancellations.
● Managing Hotel Bookings and accommodation arrangements for employees and business travelers.
● Coordinating Cab and Ground Transportation requirements for official travel.
● Processing and managing Visa applications for multiple countries, including documentation, appointment scheduling, and travel compliance.
● Coordinating with airlines, hotels, visa partners, and travel vendors to ensure.
● Processing and managing Visa applications for multiple countries, including documentation, appointment scheduling, and travel compliance.
● Coordinating with airlines, hotels, visa partners, and travel vendors to ensure seamless travel arrangements.
● Providing complete travel support, itinerary planning, travel advisory, and issue resolution for corporate travelers.
● Ensuring cost-effective travel management while maintaining company travel policies and service standards.
● Maintaining travel records, reports, and travel-related documentation with high accuracy.

• Lead a team of travel consultants to deliver high-quality service and manage day-to-day operations.
• Develop and maintain relationships with travel vendors and suppliers to secure the best rates and services.
• Oversee the booking and reservation process, ensuring accuracy and efficiency.
• Address and resolve complex travel-related issues, providing solutions that enhance customer satisfaction.
• Streamlined booking processes to enhance operational efficiency and minimize customer wait times.
• Mentored junior consultants, fostering skill development and improving team performance through regular training sessions.
• Implemented innovative travel packages that increased client engagement and satisfaction

• Supervised a team responsible for managing travel arrangements, including flight rescheduling and cancellations.
• Coordinated with airlines and other service providers to address customer issues and ensure timely resolutions.
• Conducted performance reviews and provided feedback to enhance team efficiency and service quality.

• Led travel team in customer support and operational management initiatives.
• Assisted in leading the travel team, focusing on customer support and operational management.
• Developed operational policies to streamline flight changes and address travel disruptions.
• Monitored team performance and established best practices for efficient handling of travel issues.