Tejveer Dagar
Gurgaon
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Abante Integrated Management Pvt. LTD
Gurugram
09.2023 - Current
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
Customer Service Officer
TaskUs (American Airlines chat process)
Mohali
01.2021 - 07.2023
- Resolved customer issues in an efficient and timely manner.
- Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
- Educated customers on products and services offered by the company.
- Followed up on emailed or web-submitted customer inquiries within standard response times.
- Handled escalated customer complaints and disputes in a professional manner.
Customer Support Specialist
Frontizo joint venture with Amazon
Panchkula
06.2019 - 12.2021
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Investigated customer complaints regarding product quality or service rendered.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
Education
10Th- Central Board Of Secondary Education.
Palwal12th Central Board Of Secondary Education
PalwalBsc-
MDU ROHTAKMultipurpose Health Worker Diploma
Pt B.D Sharma University RohtakSix Month Training
Civil Hospital Kalka.Skills
- Hard Working
- Positive Attitude
- Self-motivation & self-learner
- Punctuality
- Leadership Quality
- Billing and Invoicing
- Database Entry
- Business Correspondence
- Schedule and Calendar Management
- Database Administration
- File Management
- Document Preparation
- Meeting Planning
- Expense Reporting
Personal Information
- Father's Name: SH. HARISH CHAND
- Date of Birth: 12/03/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Hobbies and Interests
- Travelling
- Curious to learn new things
- Listening music
Disclaimer
I hereby declare that the above information furnished by me is true & correct to the best of my knowledge and belief.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Resources
- MS EXCEL
- POWERPOINT
- WORD
- POWER POINT
- IMS
Timeline
Office Administrative Assistant
Abante Integrated Management Pvt. LTD
09.2023 - Current
Customer Service Officer
TaskUs (American Airlines chat process)
01.2021 - 07.2023
Customer Support Specialist
Frontizo joint venture with Amazon
06.2019 - 12.2021
10Th- Central Board Of Secondary Education.
12th Central Board Of Secondary Education
Bsc-
Multipurpose Health Worker Diploma
Six Month Training
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