Tejveer Solanki

Quality professional with in-depth expertise in quality analysis, known for driving impactful improvements. Proven ability to implement effective quality control processes and enhance operational efficiency. Highly collaborative and adaptable, committed to achieving results and ensuring team success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

• Father's Name: Mr. Jai Singh
• Date of Birth: 03 Aug. 1987
• Gender: Male
• Nationality: Indian
• Marital Status: Married
• Religion: Hindu

• Meeting people & making new friends.
• Cooking food.
• Listen Music.
• Ludo & Carom

• Working as Subject Matter Expert in a US HealthCare Process.
• Handling a team of 8 members and take care of assignment and other tasks.
• Perform the task of monitoring, organizing and responding to dispute along with coaching team on daily basis.
• Handling client and customer escalation and provide them resolutions.
• Identify the new ways to increases the Production and Quality to meet SLA.
• Calling or emailing to business leads for any unknown task which is not mentioned in SOP.
• Handling both internal & external queries of process associates.

• Conducting training & refresher for team members.
• Training to new hires.