TEMBURU VENKATESH
Hyderabad
Summary
Extremely motivated to constantly develop my skills and grow professionally. To pursue a challenging career and be a part of progressive organization that gives a scope to enhance my knowledge and utilizing my skills towards the growth of the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Network Engineer
Convergent Wireless communications Pvt Ltd
Bangalore
11.2023 - Current
- Streamlined the process of troubleshooting and monitoring LAN/WAN activities, leading to an improvement in up-time.
- Report generating in tool for link up-time, downtime and bandwidth utilization, latency.
- Keeping track of critical or major incidents and sharing RCA with customers.
- Responsible for focus on reducing the complaints by doing proactive monitoring and PM activity.
- Monitoring network with PRTG Monitoring tool.
- Responsible for maintaining WAN links and providing L2 support handling routing and switching issues & providing maximum uptime to the customer.
- Responding to network alerts and hardware malfunctions.
- Performing regular checks on network hardware and software.
- Strictly adhere to process and deliver quality service to customers.
- Raise TAC tickets for incidents, working closely with vendors and support teams to resolve complex network problems.
- Regularly updated routers, switches with the N-1 Firmware and patches to ensure network stability and security.
- Maintaining the asset management record of the Networking Device.
- Hands on devices like L3 and L2 switches Brocade and Ruckus ICX-7850, ICX-7750, ICX-7250, ICX-7150
- Hands on WLC controller devices like Extreme NX7500
- Managed daily operations of a 300+ node, multi-network, multi-vendor.
- Security auditing and compliance
- Client - Syngene International Limited
Technical support Engineer
Bees Software solutions Pvt Ltd
Hyderabad, Telangana
01.2022 - 10.2023
- Installing and configuring network hardware and software
- Providing technical support to end-users or other members of the IT team who are having network-related issues.
- Integrated and installed new Rack and server, applications and ensured the maintenance of existing software.
- Maximizing network performance by monitoring, troubleshooting network problems
- Escalation Of Tickets to Team.
- Monitored network performance and reported any abnormalities to the senior engineers
- Perform regular System Maintenance backups, hardware and software upgrades
- Worked in remote management environment (Remote Desktop , Team viewer, Any Desk)
- Support and maintain network devices like cisco Routers 1700, 1800, 2023 and switches 1900, 2900.
- Management of all documents using Microsoft Office applications Microsoft 365.
Education
Bachelor of science -
S.K.C.G
Gajapati, Odisha04-2021
Skills
- I have a clear understanding of Routing protocols RIP, EIGRP, OSPF, BGP, Static LAN/WAN IP Routing, IS-IS, Multi Layer Switching WAN Equipment, TCP/IP
- Switching: VLAN, STP, RSTP, VTP, Etherchannel Others like DNS, DHCP, TCP, NAT
- Knowledge of MPLS, VXLAN
- Firewalls : Knowledge of FortiGate Firewall
- Network device hardening (Fire
- Redundancy protocols include HSRP, VRRP, and GLBP
- Hands on Cisco 1900 / 800 / 4200 Routers and catalyst Switches 2960/3850/9200/9300/9500 Series Switches
- Problem solving & analytical skills
- Good communication and presentation skills
- Strong documentation skills
- Quick learner, able to grasp new ideas, concepts and methods
- Team collaboration
Certification
- Cisco Certified Specialist - Enterprise Core- CSCO14888483
- JNCIA(Junos) ID - JPRO0341338
- FORTINET NSE 1, NSE 2, NSE 3
LANGUAGES
English
Hindi
Telugu
Odia
STRENGTHS
- Flexibility and Adaptability
- Able to work overtime & night shifts, and provide 24/7 support.
- Neat & Tidy
- I try to be as neat and tidy as possible. By doing so I ensure that others will be able to work on the system in the future.
Disclaimer
I hearby declare that the above mentioned accurate to the best of my knowledge and belief. Temburu Venkatesh
Timeline
Network Engineer
Convergent Wireless communications Pvt Ltd
11.2023 - Current
Technical support Engineer
Bees Software solutions Pvt Ltd
01.2022 - 10.2023
Bachelor of science -
S.K.C.G